Attend XDA's Second Annual Developer Conference, XDA:DevCon 2014!
5,731,116 Members 46,565 Now Online
XDA Developers Android and Mobile Development Forum

XT912 - Camera and Headphone Jack Not Working - Should do Factory Reset?

Tip us?
 
enorman
Old
#1  
Junior Member - OP
Thanks Meter 0
Posts: 2
Join Date: Mar 2014
Default XT912 - Camera and Headphone Jack Not Working - Should do Factory Reset?

My motorola xt912's headphone Jack and Camera does not work. This happened after doing a system update a while back. I have read that I have to do a factory reset to get it back to the original software.

However, my phone is unlocked. I took it in to get it done and that store no longer exists. So I would not be able to unlock it again (for the Canadian Network). Would resetting it to factory settings get rid of the "unlock"?

Thank you!
 
Dwillian
Old
#2  
Dwillian's Avatar
Senior Member
Thanks Meter 103
Posts: 244
Join Date: Jul 2013
Location: Kent, WA
Quote:
Originally Posted by enorman View Post
My motorola xt912's headphone Jack and Camera does not work. This happened after doing a system update a while back. I have read that I have to do a factory reset to get it back to the original software.

However, my phone is unlocked. I took it in to get it done and that store no longer exists. So I would not be able to unlock it again (for the Canadian Network). Would resetting it to factory settings get rid of the "unlock"?

Thank you!
I am in the US and was told by Verizon that the XT912 was sold unlocked (or was unlocked when it was updated to ICS). I don't know how to confirm that although on a recent trip to Canada I was able to buy a sim and use the phone to make calls on the Virgin Mobile Canada network so I'm pretty sure it is unlocked.

I never could get data to work in Canada though. There was a fix in the last official OTA from Verizon that sounded like it may address the data problem, but I have not had a chance to test that out.

I suggest you contact your carrier and see if they can confirm if the phone will stay unlocked after a factory reset. I suspect it will because a factory reset just clears user data and resets your phone back to default factory settings (I don't think it reflashes the firmware), but I'm not positive about that.

Sent from my XT912 using Tapatalk
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes