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Moto G turning off itself

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By imagenerator, Junior Member on 9th March 2014, 05:52 AM
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It's a long history.

One day, my Moto G stop charging. He charge until 1%, then turn itself on, and when it was on, it wasn't charging. I thought that was a OS/software problem, but nothing was sloving. I send to warranty and there they send me back saying that a piece was oxidated and was my fault, so they can't help me. When the cellphone arrive back, it was charging normaly. I really doesn't understand. But my PC wasn't showing the smartphone when plugged in the USB port. I started to use AirDroid.

I have a little struggle to update to Android 4.4.2 but I did it. The smartphone was really weird, but I let it go. Now I have the most annoying problem. It keep turning off by itself. I don't know if is software/OS, hardware, some app, something I'm doing wrong, but it's driving me crazy.

Please guys, help =[

P.S.: Sorry my bad english.
Last edited by imagenerator; 9th March 2014 at 08:08 AM.
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9th March 2014, 07:54 AM |#2  
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I had same issue where it turned off on its own and wouldn't charge. I plug cable to wall charger and held power button for 1 minute nothing happened so I kept pressing power button repeatedly until it vibrated and started charging.

Sent from my XT1034 using xda app-developers app
9th March 2014, 08:09 AM |#3  
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So, it's charging normally now, but it keeps turning off itself. Another annoying problems is that it turn itself on when I connect it in the USB port on my PC, but not when I plug on wall charger.
10th March 2014, 03:02 AM |#4  
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Sorry for the double post, but I'm don't know what to do anymore! Please, someone help me! Any ideas!
10th March 2014, 06:49 AM |#5  
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Try this
Plug it in
Hold power button for 2-3 mins
Leave it charging for an hour then unplug
Hold power button for 30 seconds it should vibrate and boot

Sent from my XT1034 using xda app-developers app
10th March 2014, 09:10 AM |#6  
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I guess you missing the point: I CAN charge and I CAN turn it on. The problem is that the cellphone keeps turning itself off at random. Random time, in random activites.
10th March 2014, 10:55 AM |#7  
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Quote:
Originally Posted by imagenerator

I guess you missing the point: I CAN charge and I CAN turn it on. The problem is that the cellphone keeps turning itself off at random. Random time, in random activites.

Hi are you able to connect the phone to a PC? If so I would transfer important data and then do a factory reset to see if that solves your issue sounds more like a software problem to me.
10th March 2014, 05:00 PM |#8  
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Already did a Factory Reset (the one in Configuration, the one the Fastboot just normally boot the device) and the problem persist.
12th March 2014, 03:38 AM |#9  
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So no one can help me? =[
13th March 2014, 07:08 AM |#10  
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Quote:
Originally Posted by imagenerator

So no one can help me? =[

does the phone fades purple then goes crazy then shuts down for a while then turns back on?
13th March 2014, 05:14 PM |#11  
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It did it when I did something different, trying to turning on or recovery, I don't really remember. I remember that I freaked out, because the screen was black, without changing, than I did a reset (Power + Volume Up) and then it reseted.

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