Originally Posted by eclyptos
I can't believe an authorized Sony Center to repair faulty devices do such a kind of job. The shop where I brought mine said the same thing, they will give me all the papers from Sony Center of what was done on my device so I can't complain but if I will get a kind of adventure like yours I really will be angry very much. My phone will be back in few days, I will let you know what they did. I remember well my phone was like new, if I find scratches or the issue still there, i don't know! They screw all of us.
It doesnt give you much faith that they will return me the phone with its original waterproof feature intact when they cant even see the problem/fix the problem of a simple power button.
The lady at Sony Xperia insisted they are fully trained in the waterproof capabilities, and that my remaining 2 years warranty would cover it.
It's the loss of the phone that annoys me the most, especially for no reason. I have gone out and bought a Galaxy Note 3 as I couldnt bear to be without a phone, it's going to be my new full time phone, the Sony (if/when) it is eventually repaired will be sold on Ebay!
For posterity I have attached a picture of an all too familiar pose of my Sony Xperia Z1, in a brown jiffy bag labelled for SBE Ltd.....
3 uk One Plan (30 day contract)
Note 3 (Black)
Running X-Note v13.0 ROM