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Galaxy Tab Pro 8.4 Speaker Noise When Volume Muted

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Monkey Chops
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Default Galaxy Tab Pro 8.4 Speaker Noise When Volume Muted

I'm just making this thread in the hope that this is a fixable problem, so here goes...

If I mute the tablet by lowering the volume until it is off and then play music or a youtube video, or indeed anything else that would normally result in sound through the speakers, I can hear a quiet noise that sounds a little bit like an old 56k modem trying to connect, sort of squelchy chirps and tweets.

I can recreate this every time, so I'm wondering if anyone else is having this problem and if so, did you find a workaround or a fix? I found a thread on another forum where others were having the same problems here:

http://forums.androidcentral.com/sam...t-speaker.html

It's easy to test, just go to youtube via your browser or the android app and play a video that has sound with your volume as low as it'll go.

Thanks!
 
Optimusg2x
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My 8.4 does the same thing

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PewPewK
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Same problem that became even more persistent when I installed CM11 to my 8.4.

Kind of annoying problem, wonder if there can be a software fix for it...
 
Monkey Chops
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Originally Posted by PewPewK View Post
Same problem that became even more persistent when I installed CM11 to my 8.4.

Kind of annoying problem, wonder if there can be a software fix for it...
I'm going to speak to Samsung later, I'll let you know what they say. Hopefully there will be a software fix.
 
Monkey Chops
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I've spoken to Samsung, they are aware of the fault and are looking into it, but they say that it is a hardware fault and the tablets will need replacing. So back mine goes today for a replacement.
 
PewPewK
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Quote:
Originally Posted by Monkey Chops View Post
I've spoken to Samsung, they are aware of the fault and are looking into it, but they say that it is a hardware fault and the tablets will need replacing. So back mine goes today for a replacement.
Interesting. I guess I'll try to return mine at Best Buy before my 15-day return period is up. Any clue if Best Buy checks to see if the warranty void flag has been tripped or do they generally just accept the return regardless?
 
Monkey Chops
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Originally Posted by PewPewK View Post
Interesting. I guess I'll try to return mine at Best Buy before my 15-day return period is up. Any clue if Best Buy checks to see if the warranty void flag has been tripped or do they generally just accept the return regardless?
I've no idea about Best Buy, sorry bud, I'm from the UK The place I got mine from insist on a reference number from Samsung before they will authorise a return. Fortunately, Samsung were really helpful.
 
noitwo
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I've returned mine 3 times and had the problem with all of the tablets. Samsung said there is no reported issues
 
moz2k12
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Originally Posted by noitwo View Post
I've returned mine 3 times and had the problem with all of the tablets. Samsung said there is no reported issues
Mine is not having this, or at least I can hear it
 
Monkey Chops
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(Last edited by Monkey Chops; 12th March 2014 at 07:48 PM.)
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Finally got my replacement, it seems to working ok, just a very faint hiss with my ear up against it, so all's good.

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