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Problem after Kitkat update

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simoniub
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Default Problem after Kitkat update

After updating to to kitkat my device (XT-1032, 8GB) facing some issues. Sometimes the menu icos disappear and the menu becomes totally black. The service menu doesn't come by entering the code *#*#4636#*#*
Please give me some suggestions. If I reset factory settings, will it downgrade to Jelly Bean 4.3 again?
 
neu - smurph
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Quote:
Originally Posted by simoniub View Post
After updating to to kitkat my device (XT-1032, 8GB) facing some issues. Sometimes the menu icos disappear and the menu becomes totally black. The service menu doesn't come by entering the code *#*#4636#*#*
Please give me some suggestions. If I reset factory settings, will it downgrade to Jelly Bean 4.3 again?
Nope it'll reset to stock kitkat, but the process can clear out any left over files/cache from JB and it is not uncommon practise to factory reset after a major OTA as a matter of course.
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