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[Q] Bad Stock Recovery? Won't wipe or unlock

10th March 2014, 06:03 AM |#1  
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I have a customer's phone who's recovery appears to be corrupted in some way. The phone will not wipe with either normal factory reset in settings, nor will it go into recovery or wipe from the fastboot menu. I figured I'd just try unlocking the phone so I could reinstall the stock recovery (or any other recovery.)

However, it seems that after getting the unlock .bin and acknowledging the warranty prompt, the phone just resets with no wipe and still locked.

Does anyone know how I might be able to fix this problem?
 
 
10th March 2014, 10:37 AM |#2  
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Quote:
Originally Posted by lovedstar

I have a customer's phone who's recovery appears to be corrupted in some way. The phone will not wipe with either normal factory reset in settings, nor will it go into recovery or wipe from the fastboot menu. I figured I'd just try unlocking the phone so I could reinstall the stock recovery (or any other recovery.)

However, it seems that after getting the unlock .bin and acknowledging the warranty prompt, the phone just resets with no wipe and still locked.

Does anyone know how I might be able to fix this problem?

what message do u get in Command Prompt when u flash the token ??
10th March 2014, 10:45 AM |#3  
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It takes the token just like it normally does. The phone shows the prompt, and after you say yes to the prompt, the phone just boots normally without unlocking or wiping.
10th March 2014, 10:52 AM |#4  
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Quote:
Originally Posted by lovedstar

I have a customer's phone who's recovery appears to be corrupted in some way. The phone will not wipe with either normal factory reset in settings, nor will it go into recovery or wipe from the fastboot menu. I figured I'd just try unlocking the phone so I could reinstall the stock recovery (or any other recovery.)

However, it seems that after getting the unlock .bin and acknowledging the warranty prompt, the phone just resets with no wipe and still locked.

Does anyone know how I might be able to fix this problem?

Please run command: fastboot getvar all
and post the result without SN and IMEI
10th March 2014, 04:42 PM |#5  
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Quote:
Originally Posted by oksagi

Please run command: fastboot getvar all
and post the result without SN and IMEI

(bootloader) version: 0.5
(bootloader) version-bootloader: 1.55.0000
(bootloader) version-baseband: 1.00.20.1108
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 3.05.651.6
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) serialno: XXXXXXXXXXXXXXXXX
(bootloader) imei: XXXXXXXXXXXXXXXXXXXX
(bootloader) meid: XXXXXXXXXXXXXXXXXXXXX
(bootloader) product: m7_wls
(bootloader) platform: HBOOT-8064
(bootloader) modelid: PN0720000
(bootloader) cidnum: SPCS_001
(bootloader) battery-status: good
(bootloader) battery-voltage: 4312mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: dirty-35824024
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
all: Done!
finished. total time: 0.048s
10th March 2014, 11:08 PM |#6  
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Not sure if this is a downgrade or not. But may help you
http://www.htc1guru.com/dld/guru_res...-04-651-2-zip/
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