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[Q] stuck at logo screen after ota update

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inonoah
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Default [Q] stuck at logo screen after ota update

my cousin rooted my HOX+ a year ago, then i had a ota update installed. then after reboot it got stuck at the logo screen.. i tried to reboot, factory reset or did recovery but nothing happened.. please i need help. im a newb.
 
ethanon
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Quote:
Originally Posted by inonoah View Post
my cousin rooted my HOX+ a year ago, then i had a ota update installed. then after reboot it got stuck at the logo screen.. i tried to reboot, factory reset or did recovery but nothing happened.. please i need help. im a newb.
Well it seems that you have a rooted phone with a custom recovery installed. Hence the OTA could not get pass the custom recovery. could you please provide which version of the HOX+ you are using is it the HOX+ international or the AT&t or TelUS?
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inonoah
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well, my brother bought it in dubai. its HOX+ int.. any ideas how i can fix it??
and i'm having another problem. after it continued to stuck on the welcome screen, the battery is totally drained and when i charge it i don't see any red light that should appear when charging.
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