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Phone keeps restarting heeeelp

OP iScrappyKoKo

13th March 2014, 05:40 PM   |  #1  
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I am still using the 4.3 update from Sony on my XPERIA SP

lately i've encountered a problem with my Phone when the battery reaches around 40% it bugs down .. resetting and doesnt work while the SIM is in the unit, when you remove the SIM the phone is usable again

while using my mobile data a couple of days ago my phone automatically restarted ( with a battery of 50% )

it keeps restarting when my charger isnt plugged in...
i depleted the battery to see if it would fix the issue

here's the situation of my phone :/ ....

watch?v=daNue2RsUbY ( sorry cant post links yet.. )

my SIM and Micro SD are not in the phone when i recorded that video


i charged it for 2 hours and instead of what happened on the video i now get a green light from the LED and the "Sony" logo appearing...
fades out .. backlight still on with a black screen... then restarts :| ...


i tried fixing it through SUS as well... no luck

btw... my phone isnt rooted
Help please
14th March 2014, 10:23 AM   |  #2  
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Quote:
Originally Posted by iScrappyKoKo

I am still using the 4.3 update from Sony on my XPERIA SP

lately i've encountered a problem with my Phone when the battery reaches around 40% it bugs down .. resetting and doesnt work while the SIM is in the unit, when you remove the SIM the phone is usable again

while using my mobile data a couple of days ago my phone automatically restarted ( with a battery of 50% )

it keeps restarting when my charger isnt plugged in...
i depleted the battery to see if it would fix the issue

here's the situation of my phone :/ ....

watch?v=daNue2RsUbY ( sorry cant post links yet.. )

my SIM and Micro SD are not in the phone when i recorded that video


i charged it for 2 hours and instead of what happened on the video i now get a green light from the LED and the "Sony" logo appearing...
fades out .. backlight still on with a black screen... then restarts :| ...


i tried fixing it through SUS as well... no luck

btw... my phone isnt rooted
Help please

May be you need to download flashtool for Sony Xperia devices, correct ftf files of both 4.1.2 and 4.3 for your device region and flash older first then flash new version.
If problem continues, its got to be hardware.
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