Thanks for the reply. ya thats what I am going to try. There are a ton firmwares based on country and I am trying to figure out which one I need. It is not my phone so I am not sure if he tried to do an ota, but I think thats probably what happened. Tried to do an ota, phone ran poorly, hard rebooted, and finally resulted in a softbrick. I think that may be why the recovery boot keeps saying installing update as well. Also your English was not bad at all.