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Mic only works when switched to speakerphone?

13th March 2014, 02:06 PM   |  #1  
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Weird issue here, when im in a call no one can hear me. They can only hear me fine when I press the speakerphone button. I tried using voice recorder as well and no audio recorded. I know there are two mics, but do they switch when you turn on speakerphone? So maybe one mic is blown?
Current setup
Latest firmware and radio, BadBoys 4.4.2 ROM,S-OFF
14th March 2014, 04:55 AM   |  #2  
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Quote:
Originally Posted by schmeggy929

Weird issue here, when im in a call no one can hear me. They can only hear me fine when I press the speakerphone button. I tried using voice recorder as well and no audio recorded. I know there are two mics, but do they switch when you turn on speakerphone? So maybe one mic is blown?
Current setup
Latest firmware and radio, BadBoys 4.4.2 ROM,S-OFF

Adjacent to the USB input on the bottom of the phone will be the microphone. Try gently clearing it out with a safety pin to see if there's any gunk in there.

There's been known issues with the built in noise cancellation interferring with the bottom microphone. Try covering the back mic (the one that's top right of the camera) and talk into the bottom mic to see if you can hear anything. I don't believe there is a known fix yet for this issue for the Sprint HTC One if you have noise cancellation problems.

Viper ROM 5.7 has a setting to disable noise suppression, but that didn't work for me. I hear there's two noise cancellations. One built into Android and another for HTC. The Viper ROM setting disables only the HTC setting, not the android one.
14th March 2014, 07:27 AM   |  #3  
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I had this issue too and had to do a small "song and dance" with an HTC rep to trouble shoot the phone. They eventually agreed with my conclusion that the phone was broken. They sent me a replacement since I was under factory warranty and I haven't had any problems since. Best to call HTC and put in a trouble ticket.
14th March 2014, 01:31 PM   |  #4  
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Yeah might be a combination of both, just weird that it works only when I hit the speakerphone button while in a call. Thanks
14th March 2014, 01:39 PM   |  #5  
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I have had that issue sporadically on my one since the latest firmware update. Happens for no reason occasionally.Never did it with old firmware. When I have time I want to try reverting to older firmware to see if the issue is resolved.
14th March 2014, 05:24 PM   |  #6  
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I have had this problem for months. Speakerpho e works because it uses a separate Mic on the back of the phone on top.

The problem Mic is on the phone bottom near the charging port. Today I called my house pho e and screamed into the bottom Mic for two minutes and it's alive again for the fitst time in months!

How long I dunno worth a shot though since using speaker gets annoying.

Sent from my HTCONE using xda app-developers app
14th March 2014, 05:51 PM   |  #7  
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Quote:
Originally Posted by dacdd

I have had this problem for months. Speakerpho e works because it uses a separate Mic on the back of the phone on top.

The problem Mic is on the phone bottom near the charging port. Today I called my house pho e and screamed into the bottom Mic for two minutes and it's alive again for the fitst time in months!

How long I dunno worth a shot though since using speaker gets annoying.

Sent from my HTCONE using xda app-developers app

Thanks that's what I need info on. I figured the speakerphone was the one on the back. oh well, i'll have to manage until April I guess.

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