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[Q] Problem with HTC daily backup after update Android 4.4.2

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Justin2003
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Default [Q] Problem with HTC daily backup after update Android 4.4.2

Since the update to Android 4.4.2 I have problems with making the daily backup of the HTC.
I used this to store my Dropbox account.
Now he makes automatic backups and more should I do if I click on backup first to decide which store I want to use (Google Drive or Dropbox).
And every time I choose to Dropbox, I grant this permission HTC Backup can use Dropbox. Use

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Justin2003
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No one with the same problem?????
 
nikswt
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Default HTC One Backup using DropBox and Google drive

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Originally Posted by Justin2003 View Post
No one with the same problem?????

I have the same problem and definitely more people have come across this issue as it doesn't look user or phone specific but something to do with the way 4.4.2 update was build.

I am facing the same issue with Dropbox account however with Google drive I can't seem to find the backup files in my google drive account. Not sure what this other problem is

I am still trying to find a fix for it but haven't had any luck yet. I will surely update this post if I find the fix.

If you're able to find a fix, let me know.

Regards,
Nick
 
wheelie24v
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Had the same issue, Did a "clear data" under settings,apps,all, htc backup.
I was then able to add the dropbox account back when back in the htc backup program (click on htc account)
 
sssssbarn
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I have a ticket in with htc.

I set my backup, watch it perform the back up, don't see my files in my google drive and have no dropbox account.

I just asked them yesterday where my files went, no response yet. I lost everything when I unlocked my bootloader with htcdev.

Sent from my HTC One using xda app-developers app
 
Justin2003
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(Last edited by Justin2003; 4th March 2014 at 03:20 PM.)
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I have been in contact with HTC. According to them, this is because their free 25GB Google Drive support is preferred automatic backup forward to Google Drive instead of Dropbox.
The files are hidden in Google Drive so that they can be not accidentally delete

 
nikswt
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Default Automatic Backup not working with DropBox

Hi Justin,

Can you guide me to this page where you see the hidden HTC backup files?

Also, If I removed Google drive from my HTC One, will the automatic backup work fine with DropBox? Did you test that?

Regards,
Nick
 
Justin2003
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I work now with google drive and the screenshot is from google drive.
 
nikswt
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Default HTC automatic backup broken Android 4.4.2

Hi Justin,

I understand that you're using Google drive now as the automatic backup defaults to the Google Drive cloud storage instead of Dropbox.

But could you please point me to the location on Google Drive where I can find my backup files.

I'm still not sure where to look for backup files from my HTC One on Google drive.

I would really appreciate your further suggestions here.

Regards,
Nick
 
Justin2003
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Quote:
Originally Posted by nikswt View Post
Hi Justin,

I understand that you're using Google drive now as the automatic backup defaults to the Google Drive cloud storage instead of Dropbox.

But could you please point me to the location on Google Drive where I can find my backup files.

I'm still not sure where to look for backup files from my HTC One on Google drive.

I would really appreciate your further suggestions here.

Regards,
Nick

The backup files are hidden in Google Drive. Go to https://drive.google.com/ and then go to Settings - Manage apps. Then scroll down and you'll see you HTC device.

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