OP Junior Member
Join Date:Joined: Aug 2013
My wife said she dropped her week old Note 3 in the parking lot. She said when it hit the ground the battery came out and got run over by a car. The outer glass is still good and is not broken. The inner LCD/digitizer is completely destroyed. Also the back plate where the battery goes is cracked across the phone and the battery is shot. When you look down the side of the phone it looks bent ever so slightly. All I can get out of her is “I just dropped it”. Does not sound like it to me. When I put in my battery it will power on and I can hear the sounds like it powered up. But then it shuts back down. No display at all will show up.
Does it sound like there is more than just the LCD/Digitizer broken? I called Samsung repair and they said it would be $216 for the display but did not know if anything else would need replacing. Should I send it to Samsung or is it a total loss?