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[Q] Reset this tab?

26th March 2014, 03:50 PM |#1  
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Hi guys, This come into our shop the customer had forgotten the screen lock password.
When I go into recovery to do a factory reset / wipe , it wont let me select it, it "jumps" past it when moving the bar up and down. The bar only moves if I "double click" the vol +/- , but it goes past factory reset.

Tried going in with SRS root but still no luck.

Any ideas?

Ped
 
 
26th March 2014, 03:52 PM |#2  
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Quote:
Originally Posted by ped078

Hi guys, This come into our shop the customer had forgotten the screen lock password.
When I go into recovery to do a factory reset / wipe , it wont let me select it, it "jumps" past it when moving the bar up and down. The bar only moves if I "double click" the vol +/- , but it goes past factory reset.

Tried going in with SRS root but still no luck.

Any ideas?

Ped

Is it stock recovery, cmw or twrp?

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26th March 2014, 03:58 PM |#3  
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Hi , its stock , unmodded.

Thanks
26th March 2014, 04:53 PM |#4  
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Quote:
Originally Posted by ped078

Hi guys, This come into our shop the customer had forgotten the screen lock password.
When I go into recovery to do a factory reset / wipe , it wont let me select it, it "jumps" past it when moving the bar up and down. The bar only moves if I "double click" the vol +/- , but it goes past factory reset.

Tried going in with SRS root but still no luck.

Any ideas?

Ped

Watch THIS video about this issue.

This is for CWM but it is the same issue with stock recovery.

Just use the volume up/down and even if the highlight doesn't change, hit the power button to choose the option you want.
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26th March 2014, 05:00 PM |#5  
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Superb.

You were absolutely right, that worked perfectly.

Many thanks.
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