Did you get charged Activation Fee?

mswlogo · Mar 26, 2014

They charged me $36.00 for Activation.

I am on Sprint SERO Premium but I don't think that makes a difference.

ahecht · Mar 26, 2014

mswlogo said:
They charged me $36.00 for Activation.

I am on Sprint SERO Premium but I don't think that makes a difference.

Also on SERO-P, ordered over the phone, was told I would be charged an activation fee, haven't seen it post to my account yet.

schmeggy929 · Mar 26, 2014

ahecht said:
Also on SERO-P, ordered over the phone, was told I would be charged an activation fee, haven't seen it post to my account yet.

Yeah it gets posted to your next billing cycle.

howie411 · Mar 26, 2014

schmeggy929 said:
Yeah it gets posted to your next billing cycle.

Usually you can email and ask them to waive it. In the past SERO account never got charged activation.

ticklemepinks · Mar 26, 2014

funny thing did anyone initially get charged 249.99 to upgrade, i did and i had to get refunded 50 bucks

volk9029 · Mar 26, 2014

ticklemepinks said:
funny thing did anyone initially get charged 249.99 to upgrade, i did and i had to get refunded 50 bucks

249.99 with 50 rebate if you order over the phone. If you order on line at sprint.com it's 199 and free shipping.

Sent from my lair.

ahecht · Mar 26, 2014

volk9029 said:
249.99 with 50 rebate if you order over the phone. If you order on line at sprint.com it's 199 and free shipping.

Sent from my lair.

It's $199 online for new lines only, it's $249.99 online for upgrades.

Ascertion · Mar 26, 2014

ahecht said:
It's $199 online for new lines only, it's $249.99 online for upgrades.

Actually sometime during the day, Sprint lowered it to $199 on upgrade. Not sure what tempted them to do so, but we're not complaining.

ahecht · Mar 26, 2014

Ascertion said:
Actually sometime during the day, Sprint lowered it to $199 on upgrade. Not sure what tempted them to do so, but we're not complaining.

Good to know. I have no way of checking now that my upgrade has been used.

Wish they had done this earlier so I didn't have to deal with 30 minutes on the phone and having to send in a rebate form (and paying an extra $3.50 in sales tax).

kidram · Mar 26, 2014

ahecht said:
It's $199 online for new lines only, it's $249.99 online for upgrades.

I got mine for $200 and it was an upgrade.

Sent from my SPH-L710 using XDA Premium 4 mobile app

webdude12 · Mar 26, 2014

I did not get charged an activation fee. Even called and double checked. But was told it was because Im on a corporate account and they do not get charged an activation fee on eligible upgrades. Coming from Evo 4G LTE

amelcher · Mar 27, 2014

AAA discount

I just googled Sprint AAA discount and ordered it through their site, picked up an additional 10% discount on the bill and no activation fee charged at checkout...

williejr185 · Mar 27, 2014

ticklemepinks said:
funny thing did anyone initially get charged 249.99 to upgrade, i did and i had to get refunded 50 bucks

Thanks, I just called and got my refund. I placed my order the moment they were available, about 11:50am CST and was charged $249. I would've never known if it wasn't for your post. I also got hit with the activation fee.

phyba · Mar 27, 2014

I may have to jump ship. Verizon has buy one get one free with a $50 of coupon making it $140 for 2 brand new HTC ones m8s...currently using a note 3 so I'm still on the fence but considering I'd save $40 a month on service if I jump as well, I may just have to give up the note 3

Sent from my SM-N900P using xda app-developers app

ticklemepinks · Mar 27, 2014

williejr185 said:
Thanks, I just called and got my refund. I placed my order the moment they were available, about 11:50am CST and was charged $249. I would've never known if it wasn't for your post. I also got hit with the activation fee.

glad i could help, i'm sure a few people did what we did and have no idea

exSD · Mar 27, 2014

ticklemepinks said:
glad i could help, i'm sure a few people did what we did and have no idea

Apparently they posted the wrong price @ 249.99. It was suppose to have an attached promo code for $50 pricing it down to $199.99 but it was poorly communicated. Thus on the night of the 25th the new $199.99 upgrade price was posted.

So if you call into customer care, tell them your situation and let them know that you need to talk to the order status department and they will credit you $50 + associated tax ($58.xx total for me) to your Sprint account (no charge back).

Thanks girl.

KMachine · Mar 28, 2014

$199 upgrade cost, Sprint SERO. Ordered on launch day/evening and being delivered tomorrow (Friday). $36 activation

Sent from my Nexus 7 using Tapatalk

mswlogo · Mar 28, 2014

exSD said:
Apparently they posted the wrong price @ 249.99. It was suppose to have an attached promo code for $50 pricing it down to $199.99 but it was poorly communicated. Thus on the night of the 25th the new $199.99 upgrade price was posted.

So if you call into customer care, tell them your situation and let them know that you need to talk to the order status department and they will credit you $50 + associated tax ($58.xx total for me) to your Sprint account (no charge back).

Thanks girl.

You have a 16% sales tax rate?

exSD · Mar 28, 2014

mswlogo said:
You have a 16% sales tax rate?

Obviously not. My county's sales tax is half that - I think the dude on the phone just did the mafs wrong.

Raech · Mar 28, 2014

ticklemepinks said:
funny thing did anyone initially get charged 249.99 to upgrade, i did and i had to get refunded 50 bucks

Yes. I opted to have the $53 something taken off my next bill.

Did you get charged Activation Fee?

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