Attend XDA's Second Annual Developer Conference, XDA:DevCon 2014!
5,807,458 Members 47,556 Now Online
XDA Developers Android and Mobile Development Forum

[Q] SW2 not as waterproof as what it says it is, what should i do?

Tip us?
 
dc959
Old
#1  
Senior Member - OP
Thanks Meter 66
Posts: 209
Join Date: Nov 2010
Location: Melbourne

 
DONATE TO ME
Question [Q] SW2 not as waterproof as what it says it is, what should i do?

It was raining quite heavily in the weekend and I was wearing my SW2 and the charging cover was firmly pressed in as I always make sure it is after every time I charge it and it got a bit wet and seemed to be working fine during the weekend after it had gotten wet but today I noticed that the top half of the screen isn't responding pretty much at all and I can very very rarely pull down the notification bar or swipe the screen using the top half of the display but I am able to press the icons in that part. I also noticed the light sensor has little bubbles of moisture in it. Would I be able to claim it under warranty seeing it is meant to be IP57 and should have been able to be worn in the rain?
A simple thanks goes a long way


_____________________________________________
My current phone: HTC One m7ul
Android version: 4.4.2
My current ROM: Venom Rom

_____________________________________________

SHUT UP AND ENJOY THE MUSIC!
╭∩╮(︶︿︶)╭∩╮
 
uh60james
Old
#2  
uh60james's Avatar
Senior Member
Thanks Meter 62
Posts: 371
Join Date: Sep 2010
Location: Birmingham, AL
Just file a claim, don't give then any more details than they need.

Sent from my Nexus 5 using Tapatalk
 
Penguwin
Old
#3  
Penguwin's Avatar
Junior Member
Thanks Meter 6
Posts: 29
Join Date: Nov 2013
Quote:
Originally Posted by uh60james View Post
Just file a claim, don't give then any more details than they need.

Sent from my Nexus 5 using Tapatalk
I'd probably try the 'ol bag of rice trick and then claim it on warranty if that didn't work . Hopefully they don't have any of those color changing moisture detecting indicators in there

Best of luck!
 
magicdark
Old
#4  
Member
Thanks Meter 2
Posts: 34
Join Date: Mar 2010
Location: Bari
Quote:
Originally Posted by uh60james View Post
Just file a claim, don't give then any more details than they need.

Sent from my Nexus 5 using Tapatalk
I have done 2 showers with smartwarch 2 at the wrist and no problem. IP57 significa poter immergere l'orologio in acqua per mezz'ora fino ad un metro di profonditÓ.
 
uh60james
Old
#5  
uh60james's Avatar
Senior Member
Thanks Meter 62
Posts: 371
Join Date: Sep 2010
Location: Birmingham, AL
Quote:
Originally Posted by Penguwin View Post
I'd probably try the 'ol bag of rice trick and then claim it on warranty if that didn't work . Hopefully they don't have any of those color changing moisture detecting indicators in there

Best of luck!
Even if they do have the indicators they advertise it as water resistant, I would assume as long you don't tell them you went scuba diving with it or something crazy like that you should be good to go. That said I have never had to file a warranty claim on a Sony product before so I have no idea how much of a hassle they may give somebody.
 
dc959
Old
#6  
Senior Member - OP
Thanks Meter 66
Posts: 209
Join Date: Nov 2010
Location: Melbourne

 
DONATE TO ME
Quote:
Originally Posted by uh60james View Post
Even if they do have the indicators they advertise it as water resistant, I would assume as long you don't tell them you went scuba diving with it or something crazy like that you should be good to go. That said I have never had to file a warranty claim on a Sony product before so I have no idea how much of a hassle they may give somebody.
It did start working perfectly fine yesterday but today its suddenly become unusable where just sliding along the screen its stuttering because its picking up my finger on and off rapidly and the capacitive buttons underneath aren't responding as much as they should so I think ill just do a warranty claim saying I was walking home in the rain and didn't bother about covering the watch because it was meant to be water resistant so I assumed it would be fine seeing my phone isn't water resistant and I use that in the rain with no problems. The watch is only 4 months old so id expect them to replace it which if I get a new one I may just look into selling it new and getting google wear when they're released haha
A simple thanks goes a long way


_____________________________________________
My current phone: HTC One m7ul
Android version: 4.4.2
My current ROM: Venom Rom

_____________________________________________

SHUT UP AND ENJOY THE MUSIC!
╭∩╮(︶︿︶)╭∩╮
 
Ryland Johnson
Old
#7  
Senior Member
Thanks Meter 182
Posts: 394
Join Date: Feb 2012
Quote:
Originally Posted by dc959 View Post
It was raining quite heavily in the weekend and I was wearing my SW2 and the charging cover was firmly pressed in as I always make sure it is after every time I charge it and it got a bit wet and seemed to be working fine during the weekend after it had gotten wet but today I noticed that the top half of the screen isn't responding pretty much at all and I can very very rarely pull down the notification bar or swipe the screen using the top half of the display but I am able to press the icons in that part. I also noticed the light sensor has little bubbles of moisture in it. Would I be able to claim it under warranty seeing it is meant to be IP57 and should have been able to be worn in the rain?

Just a small word of caution. Sony do not claim the watch to be water proof so don't use that term. The watch is water resistant only and then to a very low IP standard. IP57 is not very useful to a watch. Better than the Gear 1 though. I still maintain this is a major problem with a watch.

Good luck with your situation.

Ryland
 
supac
Old
#8  
Senior Member
Thanks Meter 26
Posts: 240
Join Date: May 2005
I shower, take it to jacuzzi and sauna for 3 months now, with no problem

Sent from my SAMSUNG-SM-N900A using Tapatalk
 
JarlSX
Old
#9  
Senior Member
Thanks Meter 70
Posts: 479
Join Date: May 2009
Location: Eindhoven
my watch fell apart after two months of wearing, not unlike others

also, TS is not the first to report water damage after a shower

it might be true only a small batch of watches was affected with this "glue problem", but i'm not taking any chancces when it comes to water, wearing this watch in the shower (or worse) is an accident waiting to happen....
LG G3 | Sony Smartwatch 2 | Galaxy Note 10.1 | Nexus 7
 
marcosanchez
Old
(Last edited by marcosanchez; 28th March 2014 at 04:56 PM.) Reason: typo
#10  
Junior Member
Thanks Meter 0
Posts: 1
Join Date: Aug 2012
The same thing happened to me. I just pour some water to clean the watch when it was turned off yesterday. Today it begun not showing anything on screen and later its tactile display is no responding. Also, as some of you pointed, there is small drops of water in the light sensor.

I feel really disappointed...

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes


Play Music on Android Wear with Stellio Music Player

Android Wear smartwatchesare growing inpopularity every day. Some devices have already … more

Schedule is up for xda:devcon ’14

With xda:devcon ’14 just around the corner, and the venue close to selling out, there is a lot … more

aLogcat Returns Thanks to XDA Love

The developers of Android, that is Google, gave users several great debugging tools that can be used in … more

And the Winners in the XDA Pebble Development Challenge Are…

Almost two months ago, we set out with Pebble to findthree amazing … more