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[Q] Camera Force Closing. Tried known fixes.

OP Arch Stanton 48

29th March 2014, 04:55 PM   |  #1  
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Hello!

My camera force closes in both portrait and landscape modes. It does not give an error but rather just immediately closes. I do not have lastpass or any password manager. I have cleared cache and now performed a factory reset. The issue remains the same. Do I just need to exchange the phone?

Thanks!

Jeremy
29th March 2014, 05:19 PM   |  #2  
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Are you on stock?
29th March 2014, 05:21 PM   |  #3  
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stock android
Quote:
Originally Posted by matt95

Are you on stock?

I sure am. Just purchased phone from Verizon two days ago
29th March 2014, 06:20 PM   |  #4  
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Quote:
Originally Posted by Arch Stanton 48

I sure am. Just purchased phone from Verizon two days ago

If you've tried factory reset and rebooting and without installing any 3rd party apps that could maybe conflict, return that ish for a new one ASAP!!!

These phones aren't all perfect out the box and especially for first product runs. I'm actually surprised overall there's not more issues with this first product run release! Only issue i've seen besides this is some people getting distorted speakers.
29th March 2014, 06:48 PM   |  #5  
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Update
Thanks for the advice. I just finished an online chat with HTC support. We tried safe mode, ran a diagnostic on the camera and performed a different hard reset. No luck. They advised me to return it so I will be doing that today.
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