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[Q] Camera Force Closing. Tried known fixes.

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Arch Stanton 48
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Default [Q] Camera Force Closing. Tried known fixes.

Hello!

My camera force closes in both portrait and landscape modes. It does not give an error but rather just immediately closes. I do not have lastpass or any password manager. I have cleared cache and now performed a factory reset. The issue remains the same. Do I just need to exchange the phone?

Thanks!

Jeremy
 
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Default stock android

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Originally Posted by matt95 View Post
Are you on stock?
I sure am. Just purchased phone from Verizon two days ago
 
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Originally Posted by Arch Stanton 48 View Post
I sure am. Just purchased phone from Verizon two days ago
If you've tried factory reset and rebooting and without installing any 3rd party apps that could maybe conflict, return that ish for a new one ASAP!!!

These phones aren't all perfect out the box and especially for first product runs. I'm actually surprised overall there's not more issues with this first product run release! Only issue i've seen besides this is some people getting distorted speakers.
Device: Verizon HTC One (M8)
Current Rom: Stock
Location: Southern Cali
 
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Thanks for the advice. I just finished an online chat with HTC support. We tried safe mode, ran a diagnostic on the camera and performed a different hard reset. No luck. They advised me to return it so I will be doing that today.
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