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[Q] calls go straight to voice mail

29th March 2014, 05:15 PM |#11  
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Quote:
Originally Posted by Micro Maniac

I've seen some threads here and on Google with similar trouble but never any solution...

My phone calls started going to voice mail about 3 weeks ago WITHOUT phone ringing, leaving voice mail notification or showing in call history.

Checked the obvious, ringtones, etc. Phone will not ring or show any visual of incoming call..

Performed several hard resets, factory reset, Restore prior backups. Wiping caches. Everything except re-flashing MEANROM which I will do if nothing else works.

Called SPRINT support and they reset everything (any call forwards, etc.) Updated PRL, Profile... Entered 3 codes given to me by SPRINT (*720, *730, *740) No change. They said after powering back on the phone would perform a "Hands Free Activation". (This did NOT happen?) Phone will not ring or show any visual of incoming call..

HTC EVO 4G LTE
I have MEANROM_ICS_6.5 installed... Rooted S-ON.
Android 4.0.4
HTC Sense 4.1
Kernel 1.05.11.0606
Build 2.13.651.1 CL99866

Any suggestions would be greatly appreciated!

I had the same problem about a week ago. I updated the profile under system updates and everything worked fine after that.
 
 
30th March 2014, 12:21 AM |#12  
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Thumbs up Problem Resolved!
Problem resolved on SPRINT's end! Apparently tech support neglected to reset one option which when reset the phone worked. (she didn't say what it was but saw it immediately.)

I would really like to play around more with flashing different ROMS except I'm a newbie and while most of my problems have been solved here I find it too difficult begging for assistance. I find more one liner answers stating "... just do X Y or Z..." then off they go never answering further questions. There's just too many combinations of ROMs, Radios, HBOOT, Firmware, etc. that at almost every turn I get a sick feeling in my stomach that something is going to brick my phone and I'll have to beg here for someone to hold my hand. I tried MEANBEAN for a while but found the battery life not so great and was missing Beats audio. (I listen to internet radio in my car rather than my car stereo...) That's why I'm staying on ICS.

Thanks for all that tried to help me. I'll be clicking the Thanks button...
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