Originally Posted by knaider
Hello everyone, newbie here.
I rooted my Note 3 a while back and tripped my Knox counter to 0x1. I have a lot of files I had stored in Knox and currently unable to access the Knox app at all.
Is there anyway I could recover or backup these files in a way?
I previously emailed samsung and they responded with a definitive NO.
Crap, seriously that is a disaster.
Knox is an encrypted container, everything inside it is encrypted with special private key set up first time you use Knox. The security warranty of Knox is that every attempt to modify/tamper the phone even if they are successful SHOULD NOT be able to read what inside Knox, thus those attempts will result in deletion of such private key and also mark it Knox 0x1.
Private key will be generated new if Knox can be re-establish, for that u need to contact Samsung Center, even with new private key NO ONE will ever be able to recover the old data (thus new key for new data).
The premise is that no one on earth should be able to do recover corrupted Knox otherwise Knox will never get that certificate to be used on Enterprise business in US.
Losing that private key is the same as complete wipe out of your data, in other words it is there in encrypted bits but it is no longer readable by anyone on earth.