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[Q] HTC One Soft Brick Recovery help

OP LTP88

3rd April 2014, 05:39 AM   |  #1  
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Hi, I have been hunting around and cant seem to resolve this problem.

Yesterday my phone locked up (blank screen) and so I hard reset it.
I was not doing anything with it at them time (in my pocket).
It would then only boot into the bootloader, no recovery.

I have been running CM nightlies with no problem up until now.
I have been running custom roms for a number of years, but would still say that I have limited knowledge.

Outline of Issue
  1. ADB returns an error for every command
  2. Fastboot will see the device, and provide a getvar but returns an error when i try to push a recovery image
  3. I think i have been able to get into RUU (reboots and screen goes black) as i can still get basic fastboot command returns.
  4. No other commands seem to work.

I have gone through a number of guides and used a few different tools but to no avail. (best of all im on the other side of the world from home so cant even use my old phone)


This is what Getvar returns
(bootloader) version: 0.5
(bootloader) version-bootloader: 1.44.0000
(bootloader) version-baseband: N/A
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 1.29.980.17
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) serialno: removed
(bootloader) imei: removed
(bootloader) meid: 00000000000000
(bootloader) product: m7_ul
(bootloader) platform: HBOOT-8064
(bootloader) modelid: PN0714000
(bootloader) cidnum: OPTUS001
(bootloader) battery-status: good
(bootloader) battery-voltage: 3845mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: dirty-5d8b0f7651bb88c960f701ae91477674a
getvar:all FAILED (unknown status code)
finished. total time: 0.044s

note the failed line at the bottom.

I have also checked drivers, uninstalled them and reinstalled the naked drivers.

Any advice would be appreciated.
Last edited by LTP88; 3rd April 2014 at 08:41 PM.
3rd April 2014, 10:10 AM   |  #2  
cr1960's Avatar
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Quote:
Originally Posted by LTP88

Hi, I have been hunting around and cant seem to resolve this problem.

Yesterday my phone locked up (blank screen) and so I hard reset it.
I was not doing anything with it at them time (in my pocket).
It would then only boot into the bootloader, no recovery.

I have been running CM nightlies with no problem up until now.
I have been running custom roms for a number of years, but would still say that I have limited knowledge.

Outline of Issue

  1. ADB returns an error for every command
  2. Fastboot will see the device, and provide a getvar but returns an error when i try to push a recovery image
  3. I think i have been able to get into RUU (reboots and screen goes black) as i can still get basic fastboot command returns.
  4. No other commands seem to work.

I have gone through a number of guides and used a few different tools but to no avail. (best of all im on the other side of the world from home so cant even use my old phone)


This is what Getvar returns
(bootloader) version: 0.5
(bootloader) version-bootloader: 1.44.0000
(bootloader) version-baseband: N/A
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 1.29.980.17
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) serialno: HT37BW901827
(bootloader) imei: xxxxxxxxxxxxxxxxx
(bootloader) meid: 00000000000000
(bootloader) product: m7_ul
(bootloader) platform: HBOOT-8064
(bootloader) modelid: PN0714000
(bootloader) cidnum: OPTUS001
(bootloader) battery-status: good
(bootloader) battery-voltage: 3845mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: dirty-5d8b0f7651bb88c960f701ae91477674a
getvar:all FAILED (unknown status code)
finished. total time: 0.044s

note the failed line at the bottom.

I have also checked drivers, uninstalled them and reinstalled the naked drivers.

Any advice would be appreciated.

nvm. I misread your post.
Last edited by cr1960; 3rd April 2014 at 08:31 PM.
3rd April 2014, 03:14 PM   |  #3  
alray's Avatar
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@cr1960 Please remove IMEI from your quote above
Quote:
Originally Posted by LTP88

Outline of Issue

  1. ADB returns an error for every command
  2. Fastboot will see the device, and provide a getvar but returns an error when i try to push a recovery image
  3. I think i have been able to get into RUU (reboots and screen goes black) as i can still get basic fastboot command returns.
  4. No other commands seem to work.

I have gone through a number of guides and used a few different tools but to no avail. (best of all im on the other side of the world from home so cant even use my old phone)


This is what Getvar returns
(bootloader) version: 0.5
(bootloader) version-bootloader: 1.44.0000
(bootloader) version-baseband: N/A
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 1.29.980.17
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) serialno: REMOVED
(bootloader) imei: REMOVED
(bootloader) meid: 00000000000000
(bootloader) product: m7_ul
(bootloader) platform: HBOOT-8064
(bootloader) modelid: PN0714000
(bootloader) cidnum: OPTUS001
(bootloader) battery-status: good
(bootloader) battery-voltage: 3845mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: dirty-5d8b0f7651bb88c960f701ae91477674a
getvar:all FAILED (unknown status code)
finished. total time: 0.044s

Remove your IMEI/SN from your post!

1) That is normal, adb only work inside the OS or from custom recovery
2) Which error? Is your bootloader locked or unlocked?
3) When in ruu mode there should be a black screen with a silver HTC logo. Btw I can't find any ruu for your version, do you have one?
4) define ''no other commands''

Quote:
Originally Posted by LTP88

I have also checked drivers, uninstalled them and reinstalled the naked driver

Your phone should be listed in windows devices manager as Android usb device --> My HTC. If not then your drivers aren't installed correctly.

There is a guru reset rom you could use to restore your phone,
3rd April 2014, 08:53 PM   |  #4  
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Quote:
Originally Posted by alray

@cr1960 Please remove IMEI from your quote above


Remove your IMEI/SN from your post!

1) That is normal, adb only work inside the OS or from custom recovery
2) Which error? Is your bootloader locked or unlocked?
3) When in ruu mode there should be a black screen with a silver HTC logo. Btw I can't find any ruu for your version, do you have one?
4) define ''no other commands''


Your phone should be listed in windows devices manager as Android usb device --> My HTC. If not then your drivers aren't installed correctly.

There is a guru reset rom you could use to restore your phone,

2. unlocked
3. no silver logo is seen. Yes I think it is available RUU_M7_UL_JB_50_hTC_Asia_WWE_1.29.707.3_R_Radio_4A .14.3250.13_10.33.1150.01_release_311678_signed
4. I tried
Flash recovery ###.img
Erase Cache
reboot-bootloader
(and a few variations of this)
all of them returned error messages
3rd April 2014, 09:49 PM   |  #5  
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Quote:
Originally Posted by LTP88

2. unlocked
3. no silver logo is seen. Yes I think it is available RUU_M7_UL_JB_50_hTC_Asia_WWE_1.29.707.3_R_Radio_4A .14.3250.13_10.33.1150.01_release_311678_signed

No this ruu isn't for your phone, its a .707 you need .980

Quote:
Originally Posted by LTP88

Flash recovery ###.img
Erase Cache
reboot-bootloader
(and a few variations of this)

''Flash recovery'' is not a command you must type ''fastboot flash recovery <name_of_recovery>.img'' no capital letters
same for ''Erase cache'' ---> ''fastboot erase cache''

Quote:
Originally Posted by LTP88

all of them returned error messages

if you can't be more precise I can't help you! What is the error message?

Edit: better to post a screenshot of your command prompt when you got that error + a screenshot of your adb/fastboot folder will help.
Last edited by alray; 3rd April 2014 at 09:51 PM.
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4th April 2014, 06:43 PM   |  #6  
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Quote:
Originally Posted by alray

No this ruu isn't for your phone, its a .707 you need .980



''Flash recovery'' is not a command you must type ''fastboot flash recovery <name_of_recovery>.img'' no capital letters
same for ''Erase cache'' ---> ''fastboot erase cache''



if you can't be more precise I can't help you! What is the error message?

Edit: better to post a screenshot of your command prompt when you got that error + a screenshot of your adb/fastboot folder will help.

Thanks for the help.
I am going to put this on hold until I get home in a week or so.
It's too hard to resolve out of a hotel room with inconstant internet.
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