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[Q] Google glass stucks on glass screen

OP roberto90

1st April 2014, 12:34 PM   |  #1  
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Hi guys, I really need help. A couple of months ago my father bought google glass in US (we live in Europe). He have just been trying it for few days. Now I am trying them, I turned them on and everything I have got is the "glass" screen. It does not turn off, but the only way is an hard reset.
Can someone help me?

Thank you very much
4th April 2014, 10:10 PM   |  #2  
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Quote:
Originally Posted by roberto90

Hi guys, I really need help. A couple of months ago my father bought google glass in US (we live in Europe). He have just been trying it for few days. Now I am trying them, I turned them on and everything I have got is the "glass" screen. It does not turn off, but the only way is an hard reset.
Can someone help me?

Thank you very much

If you haven't already gotten Glass to boot past the splash screen, try holding down power for about 10 seconds after you hear the power-down chime. Reboot Glass and see if that helps. Another thing you can try is leaving it plugged in for an hour or so.
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