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Moto G back case, doesn't fit flush? (btw, they are in stock in some tesco extra's)

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helppme
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Default Moto G back case, doesn't fit flush? (btw, they are in stock in some tesco extra's)

Hey,

just got the 16GB from tesco.

When I opened it, (factory sealed box), the case was not clipped all the way on, and the top edge was open a bit. I opened it properly, from the bottom as instructed. Sim car already in, so clipped case on.

Basically there is 1mm gap, right next to the headphone jack and microphone on top of the phone. So, I took case off and had a look. The body has a space for an extra clip next to microphone, but the back case misses this one out (presumably to make room for rubber bit on microphone). I had a look at the pink case in the box, this also misses this clip.

Do other peoples phones case sit tight and flush on the top edge? or is my phone maybe wonky!! I worried the numpty who put the tesco sim in has distorted the chasis, or I just have been unlucky.. Its pretty minor, but its dust access so would prefer a tight fit!



FYI, there stock systems are screwed for xmas. Says out of stock everywhere, including when you phone up the store. I went to a tesco Extra, it had lots and lots in stock. Same price as Tesco direct. So, if you still want one for 129, 16GB. Get to your nearest tesco extra, you may well get one if they have a phoneshop instore.
 
leoni1980
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Originally Posted by helppme View Post
Hey,

just got the 16GB from tesco.

When I opened it, (factory sealed box), the case was not clipped all the way on, and the top edge was open a bit. I opened it properly, from the bottom as instructed. Sim car already in, so clipped case on.

Basically there is 1mm gap, right next to the headphone jack and microphone on top of the phone. So, I took case off and had a look. The body has a space for an extra clip next to microphone, but the back case misses this one out (presumably to make room for rubber bit on microphone). I had a look at the pink case in the box, this also misses this clip.

Do other peoples phones case sit tight and flush on the top edge? or is my phone maybe wonky!! I worried the numpty who put the tesco sim in has distorted the chasis, or I just have been unlucky.. Its pretty minor, but its dust access so would prefer a tight fit!



FYI, there stock systems are screwed for xmas. Says out of stock everywhere, including when you phone up the store. I went to a tesco Extra, it had lots and lots in stock. Same price as Tesco direct. So, if you still want one for 129, 16GB. Get to your nearest tesco extra, you may well get one if they have a phoneshop instore.

The gap is there to allow leverage to get the back cover off. It's annoying that dust can get caught there but it would be a nightmare to remove it if there were no gap. I've had four now from various Tesco stores and they all have this gap, so no need to worry. Just clean out the dust now and again.
 
jfinnie
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I had one which shipped with the case split open like you describe when I first opened it (also 16GB from Tesco).
That phone had a creaky back case - particularly noticeable applying slight pressure to the corner near the speaker. On looking at it I could see the clip on the front of the phone (not the back) was slightly too large, and so you wouldn't be able to fix it with a new back.
Phone went back as it also had a dead pixel in middle of the screen.
I think that the small plastic clips on the front part of the phone can be damaged by not taking the rear of the phone off carefully enough. If they are damaged your phone will always have a loose back, so best not to remove the back too often.
 
michael-jb
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Yes mine is the same and annoyingly someone has used this gap to try and remove the backplate causing it to split at the microphone opening. (2nd hand phone).
So I suggest always removing the backplate from the microUSB end as these are not the sturdiest of backplates.
 
jfinnie
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Originally Posted by michael-jb View Post
Yes mine is the same and annoyingly someone has used this gap to try and remove the backplate causing it to split at the microphone opening. (2nd hand phone).
So I suggest always removing the backplate from the microUSB end as these are not the sturdiest of backplates.
The phones from Tesco include a one page leaflet telling you to put your thumb on the moto logo on the rear and peel it up from the USB, definitely not from the top.

Seeing how flimsy the back is I personally crack open the bottom at the micro USB and then run my fingernail around the gap to pop the back off all the way. The hardest bit to release is the corner above the buttons, which is also where the rear of the case is weakest.
 
helppme
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The phones from Tesco include a one page leaflet telling you to put your thumb on the moto logo on the rear and peel it up from the USB, definitely not from the top.

Seeing how flimsy the back is I personally crack open the bottom at the micro USB and then run my fingernail around the gap to pop the back off all the way. The hardest bit to release is the corner above the buttons, which is also where the rear of the case is weakest.
yea this is how I remove mine. The gap at the top is definitely not there to aid removal of the back. You start from the bottom like you say,

I actually swapped the black back for the pink one included. it fits much much tighter at the top so I think the back can be distorted on poor removal. The downside is I now have a pink phone until I get a replacement

cheers for the responses guys. Good to know its not a problem with my phone as such, just a design quirk..
 
gearguy365
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just got a 16 GB XT1032 from US and i have this same kind of gap in between the body parts on the right side of the audio jack, when the display is facing ground. i freaked out when i found this out. i really expected perfect finishing from motorola.

did someone figure out why is this werid 1mm gap is there or some way to fix it?
 
momonel
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Hi guys! I just bought my Moto G from Romania, 16 gb dual sim. Well, today I notice a tiny gap at the right side of the screen, between screen and plastic body. Did anyone else had something similar? The phone it's just great, but I'm a little worried because maybe dust can enter under the screen. I did'nt dropped or something, I just noticed today in the bright light. Thank you
 
pisherthefisher
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There's no gap in mine. Are you guys making sure that your back cover is completely "snapped" on on all of its sides?

Sent from my XT1034 using Tapatalk

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