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Return for crappy earpiece sound?

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skank_boy
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Default Return for crappy earpiece sound?

Is it possible to get an exchange on a Note 2 for the earpiece sounding like a blown speaker?

Sent from my SPH-L900 using xda app-developers app
 
rosystreasures
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Originally Posted by skank_boy View Post
Is it possible to get an exchange on a Note 2 for the earpiece sounding like a blown speaker?

Sent from my SPH-L900 using xda app-developers app
If its still under warranty, or you have insurance on it.
Thank you kindly,
Rosy

Sprint Galaxy Note 3
X-Note V15
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skank_boy
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Thanks. I will try to exchange it!

Sent from my SPH-L900 using xda app-developers app
 
rosystreasures
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Were you able to exchange it?

Sent from my SPH-L900 using xda app-developers app
Thank you kindly,
Rosy

Sprint Galaxy Note 3
X-Note V15
 
skank_boy
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Were you able to exchange it?

Sent from my SPH-L900 using xda app-developers app
NO, they "fixed" it. Reported to have replaced the earpiece/headphone jack assembly, and also replaced the power button. Oh, and I got a new stylus!

...but the earpiece still sounds like crap.



Oh, I'm running 4.3 stock. I already went through all the settings to try different things. Like I said, external speaker sound great.
 
rosystreasures
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NO, they "fixed" it. Reported to have replaced the earpiece/headphone jack assembly, and also replaced the power button. Oh, and I got a new stylus!

...but the earpiece still sounds like crap.



Oh, I'm running 4.3 stock. I already went through all the settings to try different things. Like I said, external speaker sound great.
I would go back in and talk to the Store Manager. Tell him it still sounds like crap...sounds like the mother board to me...you have the insurance and *should* get another phone.
Thank you kindly,
Rosy

Sprint Galaxy Note 3
X-Note V15
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skank_boy
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I would go back in and talk to the Store Manager. Tell him it still sounds like crap...sounds like the mother board to me...you have the insurance and *should* get another phone.
I wasn't able to get back till today, but the tech guy has ordered me a replacement. It will be delivered to me by Wednesday.
Thanks for the advice!
 
skank_boy
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I wasn't able to get back till today, but the tech guy has ordered me a replacement. It will be delivered to me by Wednesday.
Thanks for the advice!
New phone arrived, sound is better.
So YES. You CAN return a Note 2 for bad call quality.
IF you have insurance.

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