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Return for crappy earpiece sound?

20th March 2014, 03:46 AM |#1  
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Is it possible to get an exchange on a Note 2 for the earpiece sounding like a blown speaker?

Sent from my SPH-L900 using xda app-developers app
 
 
20th March 2014, 06:21 AM |#2  
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Quote:
Originally Posted by skank_boy

Is it possible to get an exchange on a Note 2 for the earpiece sounding like a blown speaker?

Sent from my SPH-L900 using xda app-developers app

If its still under warranty, or you have insurance on it.
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20th March 2014, 06:24 AM |#3  
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Thanks. I will try to exchange it!

Sent from my SPH-L900 using xda app-developers app
21st March 2014, 09:39 AM |#4  
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Were you able to exchange it?

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22nd March 2014, 06:18 PM |#5  
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Originally Posted by rosystreasures

Were you able to exchange it?

Sent from my SPH-L900 using xda app-developers app

NO, they "fixed" it. Reported to have replaced the earpiece/headphone jack assembly, and also replaced the power button. Oh, and I got a new stylus!

...but the earpiece still sounds like crap.



Oh, I'm running 4.3 stock. I already went through all the settings to try different things. Like I said, external speaker sound great.
22nd March 2014, 08:24 PM |#6  
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Quote:
Originally Posted by skank_boy

NO, they "fixed" it. Reported to have replaced the earpiece/headphone jack assembly, and also replaced the power button. Oh, and I got a new stylus!

...but the earpiece still sounds like crap.



Oh, I'm running 4.3 stock. I already went through all the settings to try different things. Like I said, external speaker sound great.

I would go back in and talk to the Store Manager. Tell him it still sounds like crap...sounds like the mother board to me...you have the insurance and *should* get another phone.
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5th April 2014, 06:04 PM |#7  
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Originally Posted by rosystreasures

I would go back in and talk to the Store Manager. Tell him it still sounds like crap...sounds like the mother board to me...you have the insurance and *should* get another phone.

I wasn't able to get back till today, but the tech guy has ordered me a replacement. It will be delivered to me by Wednesday.
Thanks for the advice!
10th April 2014, 12:35 PM |#8  
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I wasn't able to get back till today, but the tech guy has ordered me a replacement. It will be delivered to me by Wednesday.
Thanks for the advice!

New phone arrived, sound is better.
So YES. You CAN return a Note 2 for bad call quality.
IF you have insurance.
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