Phone and/or Email App hacked
I think that my Hotmail and/or S4 has been hacked. Last Monday I received word that a strange email was sent from my account with a link to skin care or something like that, so I changed my PW. On Friday, I received an email from Outlook that says my account has been compromised and I should change my PW, so I did, again. Sunday night, I'm told that another strange email was from my Hotmail account, so I change my PW again, 3rd time within a week. Each PW wasn't overly hard, but always contained both letters and numbers, so not super easy to crack I wouldn't think. So I started to try to track down the source, I removed email accounts from my phone on Monday (I have the stock email app set to check 2 accounts and have yet to have an issue with the second account). I also noticed in the Hotmail access log that my account was being accessed in 2 other states while all this was going on. So, all was going well and today I set up the email app with my Hotmail account info so I could check my email from my phone. Within 2 hours, my account was accessed from out of state again, but as far as I can tell nothing was sent.
I've read that its pretty simple to send out an email using an account that you don't have access too directly, just set up to use as a sent address, nothing shows up in my sent items so that would support this possibility. It's the account access log that has me worried, they still seem to be accessing my account. I've had AVG on my phone for quite some time now and that doesn't pick up anything, tonight I DL'd Lookout and that also came back as a clear scan.
My phone is still stock, would a factory reset fix the issue? I'd question whether or not a reset would get rid of the keylogger/spyware/malware or whatever is creating this problem. What about rooting and flashing a rom? What else could be causing the issue? I'm afraid that if I close the Hotmail account that there would still be something on my phone that's giving others access to my accounts.
Sorry for the book, T.I.A.