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[Q] Only on EDGE

OP liteum

10th April 2014, 04:30 AM   |  #1  
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Hi, When i turn on my note 3 he had LTE but when i place a call go down to EDGE and never up to LYE again
i remove the battery nothing hard reset nothing change que network mode nothing. i am stock on this if one of you
please like to help me I would appreciate. thanks have a nice day.
10th April 2014, 06:09 PM   |  #2  
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Quote:
Originally Posted by liteum

Hi, When i turn on my note 3 he had LTE but when i place a call go down to EDGE and never up to LYE again
i remove the battery nothing hard reset nothing change que network mode nothing. i am stock on this if one of you
please like to help me I would appreciate. thanks have a nice day.

I spoke to a T-Mobile phone rep about this. He said the phone will step down from LTE to whichever other protocol is available while making a call. T-Mobile doesn't currently support Voice over LTE. I used to have Verizon and don't recall this ever happening and didn't think Verizon supported VoLTE either, but I could be mistaken. As long as you're on 3G or HSPA/+ (4G), you should be able to talk and surf (if that's a concern). On Edge, however, you're restricted to calling or data use only; calling will take priority.
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