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[Q] how to reset alternate password for fingerprint lock

13th April 2014, 09:04 PM |#1  
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I am able to unlock the phone via fingerprint, but I can't reset the the alternate password.

How may I erase the alternate password without a factory reset? I am able to access the phone via fingerprint and via google password just fine.

William / Infoport
 
 
13th April 2014, 09:42 PM |#2  
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Quote:
Originally Posted by Infoport

I am able to unlock the phone via fingerprint, but I can't reset the the alternate password.

How may I erase the alternate password without a factory reset? I am able to access the phone via fingerprint and via google password just fine.

William / Infoport

Settings > Finger scanner > Fingerprint Manager

Select and delete all fingerprints. Doing this will also remove the alternate password, allowing you to set it to something else. You'll have to re-register your fingerprints again, of course.
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