I have a friend's Galaxy Note 2 ATT that was stuck on the Galaxy Note 2 Boot screen, and it wouldn't go any further.
Because I work for Samsung at the Samsung Experience Shop, I tried running it through our smart reflash tool
-----> This didn't work because it would fully download it onto the phone, but when it got to the Android with the thing spinning in its chest, it would stop and ALWAYS freeze halfway.
Next step I tried doing was going through Samsung Kies and downloading the stock OS and load that, but the same Android with the spinning thing in its chest would show up and it would freeze.
Due to this guy being my friend I told him I would try anything to get his phone to work again (root, to custom recovery, to custom rom)
My steps so far:
1. I have successfully rooted my device via ODIN 1.85 by using CF-Auto-Root
2. Afterwards, I loaded on a custom recovery via ODIN 1.85 which now is philz_touch_6.07.9
Here is my problem now, I've tried searching everywhere and I can't really find the answer...
Whenever I try to side load a rom through ADB through Android tools (its in the right directory and everything because it transfers over), I keep getting an error message "E: Error in /tmp/update.zip (status 7) Installation Aborted."
Now before I get that error I get stuff like getprop("ro.product.device")==t0lte" ||getprop("ro.build.product").... etc. and it goes on and on.
So far the ROMs that I have tried were Cyanogenmod 10.1 and the Pacman Rom, and yes, both are for the correct device like the model name/number match up. And now how I said I thought I rooted the device, whenever I try to reboot into recovery via Philztouch, it says at the top Root Access is missing. Root device, and I click yes. When it reboots into recovery and I want to turn the phone off again, it still says Root Access is missing.
I am open for anything really. My friend just wants his phone to work again. and I've literally exhausted all of my ideas as I keep running into the same issue.
What am I doing wrong? and is something like this possible to fix? Or is my friend SOL?
Thanks for all the help. It's much appreciated.