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Uninstalling system updates

OP tommason1968

14th April 2014, 03:42 PM   |  #1  
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It seems as though the system update has messed up the data, text and call features on the phone. I'm not rooted, with that being said can the update be erased from the internal memory and then do a factory reset. I'm having the same issue as everyone in the forum in the link provided
https://community.sprint.com/baw/mob...sions%2F155517
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14th April 2014, 03:56 PM   |  #2  
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Have you already tried dialing ##72786# from your phone dialer, then choosing reset from the menu when it pops up? If not, try it and see if it gets things working again, then update your profile and PRL. You can also do ##3282# but you'll need your MSL, which Sprint should give you if you ask for it. There isn't really a way to uninstall the software update since you're not rooted, at least not that I'm aware of.

For more info, take a look at the thread in the link below:

http://forum.xda-developers.com/show....php?t=1710728

Sent from my HTC device
Last edited by Magnum_Enforcer; 14th April 2014 at 04:12 PM.
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