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Uninstalling system updates

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tommason1968's Avatar
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Default Uninstalling system updates

It seems as though the system update has messed up the data, text and call features on the phone. I'm not rooted, with that being said can the update be erased from the internal memory and then do a factory reset. I'm having the same issue as everyone in the forum in the link provided
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(Last edited by Magnum_Enforcer; 14th April 2014 at 03:12 PM.)
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Have you already tried dialing ##72786# from your phone dialer, then choosing reset from the menu when it pops up? If not, try it and see if it gets things working again, then update your profile and PRL. You can also do ##3282# but you'll need your MSL, which Sprint should give you if you ask for it. There isn't really a way to uninstall the software update since you're not rooted, at least not that I'm aware of.

For more info, take a look at the thread in the link below:


Sent from my HTC device
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