[Q] Ebay phone won't connect to 4g
I'm trying to figure out why this phone won't connect to 4g and if I need to send it back. According to the ebay advert it showed the following:
2G Network GSM 850 / 900 / 1800 / 1900
3G Network HSDPA 1900 / 2100 / 1700
Speed HSDPA, 21 Mbps; HSUPA, 5.76 Mbps
It also said 4g numerous places on the posting. I have been trying to determine if there is setup that I can do to ensure it will work with 4g before I contact the user and try and go through the hassle of sending it back. I would much prefer the phone work. It should at least be able to connect via 3g but it's stuck on 2g.
The screen that flashes on boot shows t-mobile so it doesn't appear to be an at&t phone as I tried to make sure I didn't get that issue. It was my understanding that with 1700/1900/2100 frequencies 4g should be no problem. Does the APN just need to be setup right for this? Other than the APN possibility I haven't been able to find what else might be causing this in my searching so far.
Thanks for any help.