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Whatsapp/Viber/Apps cant send or download media to Phone.

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itschemistry's Avatar
Member - OP
Thanks Meter 1
Posts: 43
Join Date: Apr 2006
Location: Aberdeenshire
Exclamation Whatsapp/Viber/Apps cant send or download media to Phone.

I have a very unusual problem.

After updating to X-note v13 my phone (Specifically whatsapp/instagram/viber etc Can be other apps as well) has stopped downloading or sending Pics/Videos.
Its more like the apps cant read/write media from phone.
However, apart from the media issue everything else works perfectly.

I have tried formatting the Phone memory and external SD card but no luck.
I have also tried fixing the permissions for all the apps but still no luck.
Some suggested deleting the Whatsapp etc folders and creating them again also tried that but no luck.
Checked the gallery permissions everything seems fine.

Any help will be appreciated

ahmadsraj's Avatar
Thanks Meter 7
Posts: 68
Join Date: Dec 2011
Location: Aleppo
Hi I had the same problem few days ago, and I tried everything and nothing fixed it!
I can't save images from facebook, send or recieve pics on whatsapp or viber and so many other apps.
And the only thing that helped me is erasing everything and reflash the rom via recovery.
Wish this will help u.

Sent from my SM-N9005 using Tapatalk
Senior Member
Thanks Meter 213
Posts: 190
Join Date: May 2013
Location: Cologne
Execute this with Terminal Emulator:
"restorecon -v -R /data/media"
Dont forget su to get root

Gesendet von meinem SM-N9005 mit Tapatalk
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