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Forgot Alternative Password, can't reset

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By bubblebuddyi, Senior Member on 16th April 2014, 03:24 AM
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I can't reset my phone because it asks for my alternative password, and I can't change my alternative password because I need it in the first place. What are my other options?

EDIT: Nevermind, I figured out how to get into recovery mode finally
Last edited by bubblebuddyi; 16th April 2014 at 03:27 AM.
 
 
16th April 2014, 07:37 AM |#2  
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GF did the same thing too as soon as she got it her new phone after 1 minute
Here is how to reset the alternative password without actually knowing your alternative password...

1) Go to Apps -> Settings -> Device Administrators -> Enable Android Device Manager
2) Log in to your gmail account on the Android Device Manager website: google.com/android/devicemanager
3) Click Lock and reset device password
4) Enter your new password

Last edited by westirvine; 16th April 2014 at 02:57 PM. Reason: Figured out how
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