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[Q] I need serious help!!!I cannot boot my HTC one and recovery mode!!!!!!

OP jeffrey76

15th April 2014, 07:29 PM   |  #1  
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Hi everyone.
I am a HTC one new user from Hong Kong.I am sorry that my English is not very good.

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I have bought a HTC one (M7) last week.I tried to root it and install a custom rom on it.
everything went smoothly BUT suddenly a problem appears!
I put the rom on the sdcard.I make the phone go into the recovery mode.
I install it.When the installation complete it says "can't mount /cache/....(I do not remember it sorry)"
I still try to reboot my HTC one but failed.It comes back to the recovery mode.There is a line at the bottom "error:......(number 7)"
I went to Google and found that I need to update the recovery.So I did.
When I finish installing the new version recovery,The phone stop working and hold on the bootloader screen.
I try to go into the recovery mode but failed.The CWM recovery sign only appears a second then disappears.It changes back to normal boot screen.
Of coz I can't boot.

------------------------------------------------------------------------------------------------------------------------------------------------------------

Can anyone help me what should I do?
My phone version is 4.20.708.10 and android version 4.4.2.THANK YOU.
15th April 2014, 07:43 PM   |  #2  
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Quote:
Originally Posted by jeffrey76

Hi everyone.
I am a HTC one new user from Hong Kong.I am sorry that my English is not very good.

----------------------------------------------------------------------------------------------------------------------------------------------------

I have bought a HTC one (M7) last week.I tried to root it and install a custom rom on it.
everything went smoothly BUT suddenly a problem appears!
I put the rom on the sdcard.I make the phone go into the recovery mode.
I install it.When the installation complete it says "can't mount /cache/....(I do not remember it sorry)"
I still try to reboot my HTC one but failed.It comes back to the recovery mode.There is a line at the bottom "error:......(number 7)"
I went to Google and found that I need to update the recovery.So I did.
When I finish installing the new version recovery,The phone stop working and hold on the bootloader screen.
I try to go into the recovery mode but failed.The CWM recovery sign only appears a second then disappears.It changes back to normal boot screen.
Of coz I can't boot.

------------------------------------------------------------------------------------------------------------------------------------------------------------

Can anyone help me what should I do?
My phone version is 4.20.708.10 and android version 4.4.2.THANK YOU.

please post the output of fastboot getvar all except imei and serialno
need to know what is your recovery version and what rom and what version
better to copy/pate the entire file name of both recovery you flashed here.

Btw did you made a nandroid backup before rooting and flashing a custom rom? There is no ruu or backup available for your phone version.
Last edited by alray; 15th April 2014 at 07:49 PM.
16th April 2014, 03:36 AM   |  #3  
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Quote:
Originally Posted by alray

please post the output of fastboot getvar all except imei and serialno
need to know what is your recovery version and what rom and what version
better to copy/pate the entire file name of both recovery you flashed here.

Btw did you made a nandroid backup before rooting and flashing a custom rom? There is no ruu or backup available for your phone version.

@alray thank you for your reply.Now I feel more confident to back to normal.

In the fastboot screen, It shows like this:
***TAMPERED***
***UNLOCKED***
M7_UL PVT SHIP S-ON RH
HBOOT-1.56.0000
RADIO-4A.23.3263.28
OpenDSP-v32.120.274.0909
OS-
eMMC-boot 2048MB

I flashed the Android Revolution 53.0 rom.
I flashed some version of CWM recovery on my phone:6.0.2.8,6.0.4.6
I also tried the newest version of TWRP recovery

I did not made a nandroid backup before rooting and flashing a custom rom.Can I get back to normal without ruu or backup available for my phone version?

Thank you for answering my question.

Also I remember "can't mount /cache/....(I do not remember it sorry)" is what now:
Can't mount /cache/recovery/command
Can't mount /cache/recovery/log
Can't open /cache/recovery/log
Can't mount /cache/recovery/last_log
Can't open /cache/recovery/last_log
Can't mount /cache/recovery/last_install
Can't open /cache/recovery/last_install
Last edited by jeffrey76; 16th April 2014 at 05:42 AM. Reason: Remember new things
17th April 2014, 12:06 AM   |  #4  
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Quote:
Originally Posted by jeffrey76

@alray thank you for your reply.Now I feel more confident to back to normal.

In the fastboot screen, It shows like this:
***TAMPERED***
***UNLOCKED***
M7_UL PVT SHIP S-ON RH
HBOOT-1.56.0000
RADIO-4A.23.3263.28
OpenDSP-v32.120.274.0909
OS-
eMMC-boot 2048MB

I flashed the Android Revolution 53.0 rom.
I flashed some version of CWM recovery on my phone:6.0.2.8,6.0.4.6
I also tried the newest version of TWRP recovery

I did not made a nandroid backup before rooting and flashing a custom rom.Can I get back to normal without ruu or backup available for my phone version?

Thank you for answering my question.

Also I remember "can't mount /cache/....(I do not remember it sorry)" is what now:
Can't mount /cache/recovery/command
Can't mount /cache/recovery/log
Can't open /cache/recovery/log
Can't mount /cache/recovery/last_log
Can't open /cache/recovery/last_log
Can't mount /cache/recovery/last_install
Can't open /cache/recovery/last_install

Hi I have similiar problem but I think with my the there is something wrong with system partition. To return your phone to stock you have to:

fastboot oem lock

and download and run RUU from htc1guru with the phone in fastboot
17th April 2014, 01:36 AM   |  #5  
alray's Avatar
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Quote:
Originally Posted by jeffrey76

@alray thank you for your reply.Now I feel more confident to back to normal.

In the fastboot screen, It shows like this:
***TAMPERED***
***UNLOCKED***
M7_UL PVT SHIP S-ON RH
HBOOT-1.56.0000
RADIO-4A.23.3263.28
OpenDSP-v32.120.274.0909
OS-
eMMC-boot 2048MB

I flashed the Android Revolution 53.0 rom.
I flashed some version of CWM recovery on my phone:6.0.2.8,6.0.4.6
I also tried the newest version of TWRP recovery

I did not made a nandroid backup before rooting and flashing a custom rom.Can I get back to normal without ruu or backup available for my phone version?

Thank you for answering my question.

Also I remember "can't mount /cache/....(I do not remember it sorry)" is what now:
Can't mount /cache/recovery/command
Can't mount /cache/recovery/log
Can't open /cache/recovery/log
Can't mount /cache/recovery/last_log
Can't open /cache/recovery/last_log
Can't mount /cache/recovery/last_install
Can't open /cache/recovery/last_install

are you sure you did not installed a M7WLS recovery instead of a M7_UL recovery? try to format /cache and re-flash the rom. Btw you must use TWRP 2.6.3.3 to flash arhf 53 as specified on the rom thread.

And no, you can't go back to stock if there is no RUU or nandroid backup for your version. You will need to flash a custom rom or convert your phone to another stock version (need s-off) i.e: international version or developer edition.

---------- Post added at 07:36 PM ---------- Previous post was at 07:35 PM ----------

Quote:
Originally Posted by tzarp990

Hi I have similiar problem but I think with my the there is something wrong with system partition. To return your phone to stock you have to:

fastboot oem lock

and download and run RUU from htc1guru with the phone in fastboot

unfortunately, this is not a good option to re-lock bootloader because there is no RUU for that phone version.
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