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[Q] I need help i am about ready to scream.

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Jamkul
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(Last edited by Jamkul; 17th April 2014 at 02:50 AM.) Reason: missing information
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Prompt [Q] I need help i am about ready to scream.

I have a stock HTC one android 4.4.2 locked T-mobile. I pluged my phone into my computer. Phone randomly rebooted. when it tried to ccome back it hung at the splash screen. I can access the hboot and recovery and fastboot. I think if I am somehow able to reflash the software everything will be ok.

..\platform-tools>fastboot getvar all
< waiting for device >
(bootloader) version: 0.5
(bootloader) version-bootloader: 1.56.0000
(bootloader) version-baseband: 4A.24.3263.09
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 4.19.531.10
(bootloader) version-misc: PVT SHIP S-ON

(bootloader) meid: 00000000000000
(bootloader) product: m7_ul
(bootloader) platform: HBOOT-8064
(bootloader) modelid: PN0713000
(bootloader) cidnum: T-MOB010
(bootloader) battery-status: good
(bootloader) battery-voltage: 4168mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: dirty-4dab9d12
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
all: Done!
finished. total time: 0.110s


is this going to work or will I brick my phone?
I cant access my phone through adb.
how do i do this if it will work?
 
alray
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(Last edited by alray; 17th April 2014 at 02:56 AM.)
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Quote:
Originally Posted by Jamkul View Post
I have a stock HTC one android 4.4.2 locked T-mobile. I pluged my phone into my computer. Phone randomly rebooted. when it tried to ccome back it hung at the splash screen. I can access the hboot and recovery and fastboot. I think if I am somehow able to reflash the software everything will be ok.

..\platform-tools>fastboot getvar all
< waiting for device >
(bootloader) version: 0.5
(bootloader) version-bootloader: 1.56.0000
(bootloader) version-baseband: 4A.24.3263.09
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 4.19.531.10
(bootloader) version-misc: PVT SHIP S-ON

(bootloader) meid: 00000000000000
(bootloader) product: m7_ul
(bootloader) platform: HBOOT-8064
(bootloader) modelid: PN0713000
(bootloader) cidnum: T-MOB010
(bootloader) battery-status: good
(bootloader) battery-voltage: 4168mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: dirty-4dab9d12
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
all: Done!
finished. total time: 0.110s


is this going to work or will I brick my phone?

how do i do this if it will work?
have you tried to fastboot erase cache?

If your phone is still under warranty and bootloader is locked, you should return it to t-mob before attempting anything that could potentially void your warranty.... like unlocking the bootloader
If I've helped you, please hit the ''tanks'' button
If you want a reply, quote or mention me using @alray

Useful links for the HTC One:
nkk71's SuperGUIDE to returning 100% back to stock
Flashing requirements chart by nkk71
HTC1Guru.com by crushalot
 
Jamkul
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Quote:
Originally Posted by alray View Post
have you tried to fastboot erase cache?
yes from the phone. will it make a difference if I do it from the computer?
 
Jamkul
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Join Date: Jan 2012
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Quote:
Originally Posted by alray View Post
have you tried to fastboot erase cache?

If your phone is still under warranty and bootloader is locked, you should return it to t-mob before attempting anything that could potentially void your warranty.... like unlocking the bootloader
i have contacted tmoble and htc and am just trying to figure out my options. I do not want to unlock bootloader or anything that will void the warranty but if i can sideload an os and fix the problem myself all the better.
 
alray
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Quote:
Originally Posted by Jamkul View Post
i have contacted tmoble and htc and am just trying to figure out my options. I do not want to unlock bootloader or anything that will void the warranty but if i can sideload an os and fix the problem myself all the better.
if you phone is still under warranty then go to t-mob and ask for a replacement.

Sideloading require to unlock the bootloader and flash a custom recovery. You should be able to make your phone boot by flashing a rom but if not, you will be stuck with an unlocked bootloader and t-mob/htc will then assume you screwed the device because you have unlocked the bootloader and flashed something bad and your warranty will be invalid. So if you care about warranty, ask a the unit to be repaired or replaced under warranty. Better option imo but its your choice.
If I've helped you, please hit the ''tanks'' button
If you want a reply, quote or mention me using @alray

Useful links for the HTC One:
nkk71's SuperGUIDE to returning 100% back to stock
Flashing requirements chart by nkk71
HTC1Guru.com by crushalot
The Following User Says Thank You to alray For This Useful Post: [ Click to Expand ]
 
Jamkul
Old
(Last edited by Jamkul; 20th April 2014 at 03:38 AM.)
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Posts: 147
Join Date: Jan 2012
Location: SLC, UT
I can't get adb to work at all so I'm sending our back to HTC. Thanks

Sent from my SGH-T769 using xda app-developers app
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