FORUMS

[Q] Key pad not registering during phone calls

Thanks Meter: 0
 
By atishc, Junior Member on 18th April 2014, 09:07 PM
Post Reply Subscribe to Thread Email Thread
My Sprint Galaxy S5 is not registering my key pad presses during phone calls, ie to select menu options. I did an online chat with a Samsung representative who recommended that I clear data and cache from Phone and Contacts app and do a soft reset but it is still not working. I do not hear a tone from my end, and none is being received by the phone menu. I toggled a variety of settings in my phone app (including "long DTMF") and even downloaded a 3rd party app (ToneDef) to send a DTMF signal but none is working. I would appreciate any insight.
 
 
Post Reply Subscribe to Thread
Previous Thread Next Thread
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes