Default Hello! i need some help....

Hello, i need some help on Prestigio MultiPad 7.0 HD+ (PMP387OC_DUO)
So since 2 days ago my device is stuck on 1st boot screan and i cant get in recovery or download mod, is theyr anythink i can do to make it work?
I haven't root'ed or instaled any ROM's etc.. Thanks for the help!



P.S. sorry if i made the topic in wrong sectione, i'm really new in this forums has you may found

P.S.S Sorry for my bad English!