I have a Samsung SM-T311 and it stopped working days ago. It wouldn't boot or charge. Recently, a message appeared in the screen, "Firmware upgrade encountered an issue. Please select recovery mode in Kies & try again".
I can start in Download Mode screen sometimes, with the USB cable in my PC. But as soon as I press "vol up" to enter the Download Mode, it restarts into the "Firmware upgrade encountered..." screen.
So, I have now an incredibly unstable tablet, that wonīt boot or charge unless connected in my PC. And even connected, the only thing it shows is that message in the screen. Download Mode is not reachable, so I cant restore it in Kies or Odin, since it cannot be detected.
I know, itīs a mess. But before I send it to any repair services, thereīs anything I can do to try and restore my device?
Thanks in advance.