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Note 3 Keeps rebooting

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By hotdeal2008, Junior Member on 20th April 2014, 09:37 PM
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my rogers note 3 has been keeping rebooting for two days

it lasts 10 to 20 secs after restart, then some apps stopped errors message appear, then phone freezes and reboot.

i have tried to clear caches but it doesn't work,

now i am giving it up, i just want to get my data back.

does anyone know how to backup data(pictures,video) though Recovery mode or other methods?
 
 
20th April 2014, 09:41 PM |#2  
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Quote:
Originally Posted by hotdeal2008

my rogers note 3 has been keeping rebooting for two days

it lasts 10 to 20 secs after restart, then some apps stopped errors message appear, then phone freezes and reboot.

i have tried to clear caches but it doesn't work,

now i am giving it up, i just want to get my data back.

does anyone know how to backup data(pictures,video) though Recovery mode or other methods?

Look here http://www.youtube.com/watch?v=d86zyOG9CaI to boot up in safe mode so you can save your data and after that data factory reset your device.
20th April 2014, 11:12 PM |#3  
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thx for the fast reply

i have tried safe mode but after i log in, i got the same issue( apps stopped message) and reboot
21st April 2014, 01:37 AM |#4  
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Quote:
Originally Posted by hotdeal2008

thx for the fast reply

i have tried safe mode but after i log in, i got the same issue( apps stopped message) and reboot

Did you flash anything such as kernel before the phone goes into the problem? If you do just dirty flash your firmware
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