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[Q] cant do factory reset from bootlader screen

21st April 2014, 07:51 PM |#1  
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My phone is not rooted and is on kit kat. The phone is stuck on the splash screen. I tried to do a reset from the bootloader screen but it doesnt work. It goes to a screen with the green arrow circle and then back to being stuck on the splash screen. I tried it many times but nothing happens. Any ideas?????
 
 
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