Welcome to XDA

Search to go directly to your device's forum

Register an account

Unlock full posting privileges

Ask a question

No registration required
Post Reply

Cracked screen for no reason

OP masteril

19th April 2014, 09:38 PM   |  #1  
masteril's Avatar
OP Senior Member
Thanks Meter: 84
 
551 posts
Join Date:Joined: Nov 2012
hi,my gf have s4 that never dropped but in the morning she was shocked that the screen (i think its the glass) is cracked.
my question is what is the reason for that?what should i tell to warranty?(they dont gonna believe her).
the screen is totaly working.
they gonna change only the glass or the screen?thanks!

Sent from my LG-D802 using xda app-developers app
Attached Thumbnails
Click image for larger version

Name:	uploadfromtaptalk1397936304598.jpg
Views:	71
Size:	200.1 KB
ID:	2696635  
19th April 2014, 10:03 PM   |  #2  
Joku1981's Avatar
Senior Member
Thanks Meter: 630
 
2,019 posts
Join Date:Joined: Jun 2012
Donate to Me
More
Quote:
Originally Posted by masteril

hi,my gf have s4 that never dropped but in the morning she was shocked that the screen (i think its the glass) is cracked.
my question is what is the reason for that?what should i tell to warranty?(they dont gonna believe her).
the screen is totaly working.
they gonna change only the glass or the screen?thanks!

Sent from my LG-D802 using xda app-developers app

Only the glass if the phone is working normally. You can take a look the process HERE.
22nd April 2014, 04:51 AM   |  #3  
Senior Member
Thanks Meter: 24
 
132 posts
Join Date:Joined: Dec 2013
Smile
Quote:
Originally Posted by masteril

hi,my gf have s4 that never dropped but in the morning she was shocked that the screen (i think its the glass) is cracked.
my question is what is the reason for that?what should i tell to warranty?(they dont gonna believe her).
the screen is totaly working.
they gonna change only the glass or the screen?thanks!

Sent from my LG-D802 using xda app-developers app

It is hard make they believe that. But you should have a try.

The glass, screen and frame are glued together tightly. It is a hard task to replace one part only.
Although you send it to repair store, they only help you to replace the whole display assembly for avoiding risk.

If you want to repair by yourself, I don't suggest to replace the glass only.
Separating the glass from screen, you have to keep heat gun on 80 degree. It is a very hard task for a freshman to separate the glass from screen and keep the screen prefect. It needs the professional skill and tools.
You can try to replace the S4 screen with glass and frame by yourself. It is not a hard job and will save a lot of money. BTW you must get the correct version of screen with digitizer and frame replacement part for your S4.
You can get original spare part from witrigs.com which offers repair guide.
Last edited by LotoTutu; 22nd April 2014 at 04:55 AM.
Post Reply Subscribe to Thread
Previous Thread Next Thread
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes