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Cracked screen for no reason

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masteril
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Default Cracked screen for no reason

hi,my gf have s4 that never dropped but in the morning she was shocked that the screen (i think its the glass) is cracked.
my question is what is the reason for that?what should i tell to warranty?(they dont gonna believe her).
the screen is totaly working.
they gonna change only the glass or the screen?thanks!

Sent from my LG-D802 using xda app-developers app
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Main Phone:
D802 LG G2 32GB White G3 Rom By OptimusRs 1.1 Powered By Awesome Dori's 5.8 Kernel
(its not a phone.. ITS A MONSTER PHONE!) JB Antutu:36659 KitKat Antutu:26800-34624 Points.

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Lupus Kernel antutu 8056 points.
 
Joku1981
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Quote:
Originally Posted by masteril View Post
hi,my gf have s4 that never dropped but in the morning she was shocked that the screen (i think its the glass) is cracked.
my question is what is the reason for that?what should i tell to warranty?(they dont gonna believe her).
the screen is totaly working.
they gonna change only the glass or the screen?thanks!

Sent from my LG-D802 using xda app-developers app
Only the glass if the phone is working normally. You can take a look the process HERE.

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LotoTutu
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(Last edited by LotoTutu; 22nd April 2014 at 03:55 AM.)
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Quote:
Originally Posted by masteril View Post
hi,my gf have s4 that never dropped but in the morning she was shocked that the screen (i think its the glass) is cracked.
my question is what is the reason for that?what should i tell to warranty?(they dont gonna believe her).
the screen is totaly working.
they gonna change only the glass or the screen?thanks!

Sent from my LG-D802 using xda app-developers app
It is hard make they believe that. But you should have a try.

The glass, screen and frame are glued together tightly. It is a hard task to replace one part only.
Although you send it to repair store, they only help you to replace the whole display assembly for avoiding risk.

If you want to repair by yourself, I don't suggest to replace the glass only.
Separating the glass from screen, you have to keep heat gun on 80 degree. It is a very hard task for a freshman to separate the glass from screen and keep the screen prefect. It needs the professional skill and tools.
You can try to replace the S4 screen with glass and frame by yourself. It is not a hard job and will save a lot of money. BTW you must get the correct version of screen with digitizer and frame replacement part for your S4.
You can get original spare part from witrigs.com which offers repair guide.
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