FORUMS

Dead phone

326 posts
Thanks Meter: 89
 
By tommason1968, Senior Member on 26th April 2014, 05:22 AM
Post Reply Subscribe to Thread Email Thread
Well here's my scenario. My M8 is completely stock. While doing a profile update the phone froze. After 3-4 minutes I pushed the power button. The screen shut off and that was it. Now I can't even get the little light to come on when charging it. Any ideas folks

Sent from my HTCONE using xda app-developers app
 
 
26th April 2014, 08:25 AM |#2  
dogcmp6's Avatar
Member
Thanks Meter: 8
 
More
Quote:
Originally Posted by tommason1968

Well here's my scenario. My M8 is completely stock. While doing a profile update the phone froze. After 3-4 minutes I pushed the power button. The screen shut off and that was it. Now I can't even get the little light to come on when charging it. Any ideas folks

Sent from my HTCONE using xda app-developers app

If it is still in your 14 day period return it, other wise use htcs support
The Following User Says Thank You to dogcmp6 For This Useful Post: [ View ]
26th April 2014, 10:47 AM |#3  
Konfuzion's Avatar
Senior Member
Flag Santa Clarita
Thanks Meter: 301
 
More
Try holding volume up and down + power, can take up to 2 minutes. If not return it.

Sent from my 831C using Tapatalk
27th April 2014, 06:51 AM |#4  
Senior Member
Thanks Meter: 49
 
More
Mine did the same thing. I had to send it to HTC. My replacement is on its way. Turnaround is about a week from the day you send it.

Sent from my HTCONE using xda app-developers app
27th April 2014, 06:23 PM |#5  
tommason1968's Avatar
OP Senior Member
Thanks Meter: 89
 
More
I'm not sure as to what happened, but in the morning about 12 hrs after it happened I put it on the charger and the light came on. It was blinking do I let it charge and now it's OK. The phone does notify me that it did an abnormal restart and that it wanted to send a report to htc.

Sent from my 831C using xda app-developers app
Post Reply Subscribe to Thread
Previous Thread Next Thread
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes