Question Speaker audio comes out on earpiece instead

Recently upgraded to KitKat SM-900W8 Bell

I<m having to reboot my phone a couple times a day because my audio comes out of my earpiece instead of my speaker, and if my phone rings I don't hear it anymore.

I googled and found this problem happened on the Note 2, but cant find anything for Note 3. I'd like to avoid doing a factory reset,
any suggestions?