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SIM card issue is back

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By wildbillc, Junior Member on 27th April 2014, 02:49 AM
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Did the update a couple of days ago and now the SIM card will not read. Took it to Verizon and asked if the update had anything to do with this issue and they looked at me with a blank face...so now I pose the question...
Does anyone else have SIM card issues? I have a warranty replacement on the way but thought I would ask to see if there is a real issue or just a random SIM slot failure.

Sent from my HTC6435LVW using xda app-developers app
 
 
27th April 2014, 05:51 AM |#2  
Jaggar345's Avatar
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Quote:
Originally Posted by wildbillc

Did the update a couple of days ago and now the SIM card will not read. Took it to Verizon and asked if the update had anything to do with this issue and they looked at me with a blank face...so now I pose the question...
Does anyone else have SIM card issues? I have a warranty replacement on the way but thought I would ask to see if there is a real issue or just a random SIM slot failure.

Sent from my HTC6435LVW using xda app-developers app

Permanent solution is to get a new Sim tray from HTC. They made a thicker one and if you contact their support and ask for it they will send you one out for free. Then you won't get any Sim card errors anymore.

Sent from my HTC6435LVW using XDA Premium 4 mobile app
27th April 2014, 11:48 AM |#3  
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Quote:
Originally Posted by Jaggar345

Permanent solution is to get a new Sim tray from HTC. They made a thicker one and if you contact their support and ask for it they will send you one out for free. Then you won't get any Sim card errors anymore.

Sent from my HTC6435LVW using XDA Premium 4 mobile app

This. And they will send it for free and without hassle. Mine came in about a week.

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27th April 2014, 01:37 PM |#4  
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As long as you live in the US.. They weren't very cooperative with sending it abroad.. But mine is on the way now

Sent from my HTC6435LVW using Tapatalk
27th April 2014, 02:25 PM |#5  
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I will call Monday and order the new tray for the replacement phone so i won't have this issue again. Thanks for your help.
28th April 2014, 02:10 PM |#6  
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I have this problem every once in awhile I usually restart and it's fine. Ice had my DNA for awhile will they still send one to me?
28th April 2014, 02:15 PM |#7  
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Quote:
Originally Posted by Jaggar345

Permanent solution is to get a new Sim tray from HTC. They made a thicker one and if you contact their support and ask for it they will send you one out for free. Then you won't get any Sim card errors anymore.

Sent from my HTC6435LVW using XDA Premium 4 mobile app

I put tape on the back of mine and haven't had an issue since. It's a good temp solution while you wait on the new tray.
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