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[Q] AT&T next return

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rumdada
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Default [Q] AT&T next return

Ok I purchased this on AT&T next and my texts are constantly butchered and split in two separate messages with the second part first my messages send and receive like this...... As I text a lot this is cumbersome and annoying and not acceptable from a device that cost this much.


At any rate could I return this phone to att and just go back to my iPhone or did I mess up and have to buy a phone now regardless

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bgeorger
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Quote:
Originally Posted by rumdada View Post
Ok I purchased this on AT&T next and my texts are constantly butchered and split in two separate messages with the second part first my messages send and receive like this...... As I text a lot this is cumbersome and annoying and not acceptable from a device that cost this much.


At any rate could I return this phone to att and just go back to my iPhone or did I mess up and have to buy a phone now regardless

Sent from my HTC One_M8 using Tapatalk
You can return it as long as you are within 2 weeks, but you will get charged a $35 restocking fee. Can I suggest using Hangouts or another Messaging App instead of the stock one?
 
rumdada
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I tried using the stock textra go sms all the same.....

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rumdada
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Would they just take the restocking fee from the tax I paid for the unit?

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Vandam500
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Would they just take the restocking fee from the tax I paid for the unit?

Sent from my HTC One_M8 using Tapatalk
Yes, they would. If you flat out return it then you'll get back something between $10-$15 back.

What other troubleshooting have you done? Have you tried to increase the maximum size of messages in the settings? Have you tried to factory default the phone?
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twiggums
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You need a texting app that offers threaded text messages, I believe that's what the function is called.

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jjbusa
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Did you turn off the imessage on the iPhone first before removing the Sim and sending a few txt I had to do that for my wife when she left iPhone

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