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[Q] People Canít hear owner when in a call

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By jacqueline robert, Senior Member on 28th April 2014, 04:25 PM
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I purchased a Samsung Galaxy Note 3 about a month ago. Last week I began having a problem with the phone. When a call comes in, whether I make it or if its incoming, I can hear the person on the other end fine but they canít hear me. I turned the volume all the way up and that hasnít worked. It is not the area Iím in, because it has happened in different areas.
Do you have any solutions to this?
 
 
28th April 2014, 05:26 PM |#2  
Compusmurf's Avatar
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Wifi calling? Are you rooted and non stock?

Sent from my SM-N900T using Tapatalk
29th April 2014, 01:27 AM |#3  
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I had the same issue. I was never able to fixed or the tmobile store. We change the mic several times and nothing. So I got an ear blue tooth and forgot about it. If you put it on Speaker works perfectly.

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29th April 2014, 05:16 AM |#4  
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I had an issue that was similar, but not the same. When I was at home on wifi and answered calls, I could hear the caller but they couldn't hear me (said there was weird squeaking noise or something). Answering calls when not on wifi gave me no issues, but my apartment is a total dead-zone so I really need wifi calling.

I just fixed it today actually by doing two things: turning OFF power saving mode, and turning off the voice control that deals with answering calls and such. I'm not sure if just one or both of those steps were necessary, but wow, F power saving mode! I thought my phone was pretty fast before, but w/ power saving mode off it just absolutely blazes. I've had pretty awesome battery life on 4.3 Tweaked ROM w/ Saber kernel, so I don't think I'll mind a battery hit in exchange for the ridiculous performance I'm seeing.

Back to your problem, I've heard of people solving issues by cleaning the microphone with a toothpick or something. Are you able to use the mic for voice recording or voice commands or anything? If you're having a hardware problem with the mic, an exchange might be necessary.
29th April 2014, 07:08 AM |#5  
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Quote:
Originally Posted by jeaniturrizaga

I had the same issue. I was never able to fixed or the tmobile store. We change the mic several times and nothing. So I got an ear blue tooth and forgot about it. If you put it on Speaker works perfectly.

Sent from my SM-N900T using Tapatalk

Thanks for your Info but I don't like using ear bluetooth all time. I want to another solution if you have. Thanks
29th April 2014, 07:11 AM |#6  
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Quote:
Originally Posted by Compusmurf

Wifi calling? Are you rooted and non stock?

Sent from my SM-N900T using Tapatalk

Its happend all kind of calling. Yes I am rooted
30th April 2014, 11:13 AM |#7  
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If it's a hardware defect, you could get a replacement for that.
30th April 2014, 06:56 PM |#8  
jacqueline robert's Avatar
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Quote:
Originally Posted by Lorettaa

If it's a hardware defect, you could get a replacement for that.

I think so. It should replace. Thanks
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