Attend XDA's Second Annual Developer Conference, XDA:DevCon 2014!
5,728,959 Members 44,668 Now Online
XDA Developers Android and Mobile Development Forum

Fingerprint issue

Tip us?
 
xaznxplaya
Old
#1  
xaznxplaya's Avatar
Senior Member - OP
Thanks Meter 29
Posts: 490
Join Date: Jan 2010
Default Fingerprint issue

Hi guys,

For x reasons I noticed my fingerprint stopped working today. I'm getting this message.
I tried to restarting and shutting down the device. It didn't change anything. Any idea?

sent from my s5 you 'Mirin?
 
kingoanklebreakn
Old
#2  
Senior Member
Thanks Meter 17
Posts: 161
Join Date: Nov 2008
I think another person who had that issue ended up having to exchange theirs. The only thing I can think of to try before that is a factory reset.



Sent from my XPS 12-9Q33 using Tapatalk
 
xaznxplaya
Old
#3  
xaznxplaya's Avatar
Senior Member - OP
Thanks Meter 29
Posts: 490
Join Date: Jan 2010
Sigh. I'll flash a ROM and check out how it goes then.

sent from my s5 you 'Mirin?
 
LeKtRiCzzz
Old
#4  
Senior Member
Thanks Meter 42
Posts: 333
Join Date: Jan 2011
I wouldn't flash anything don't want to trip the Knox counter and void warrenty

Sent from my SAMSUNG-SM-G900A using xda app-developers app
 
xaznxplaya
Old
#5  
xaznxplaya's Avatar
Senior Member - OP
Thanks Meter 29
Posts: 490
Join Date: Jan 2010
I did root the device already. Didn't it void the warranty?

sent from my s5 you 'Mirin?
 
hemander
Old
#6  
Account currently disabled
Thanks Meter 25
Posts: 166
Join Date: Feb 2014
Before doing a factory reset, try to ask for help first. You can go back to the store or the carrier you bought the phone or call your technical support. Ask also if by rooting your device, did it void the warranty.
 
xaznxplaya
Old
#7  
xaznxplaya's Avatar
Senior Member - OP
Thanks Meter 29
Posts: 490
Join Date: Jan 2010
Meh. I was planning to flash a ROM which would result in a factory reset, if doing that would help I'll get the same results. Although, I'll try to contact the technical support to see if they have any idea of this problem

sent from my s5 you 'Mirin?
 
xaznxplaya
Old
#8  
xaznxplaya's Avatar
Senior Member - OP
Thanks Meter 29
Posts: 490
Join Date: Jan 2010
Fast update, I did a factory update and installed a new ROM, the issue is still there. I may have to flash back to the stock ROM and bring it back. I'm not sure what's the policy though
 
xaznxplaya
Old
#9  
xaznxplaya's Avatar
Senior Member - OP
Thanks Meter 29
Posts: 490
Join Date: Jan 2010
I called the store and my 15days have passed. Its either I can send it for repair or keel it like this. Seriously I don't use the fingerprint at all but its about when I'll be selling it. Would there be another way to fix this?

sent from my s5 you 'Mirin?

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes


XDA PORTAL POSTS

MaR-V-iN to Talk Google and Android APIs at XDA:DevCon 2014

Our international xda:devcon 14in Manchester, UK on the weekend of September … more

But First, Let Me Take a #Selfie

“Today while browsing XDA,I’m going tocheck to seeif my favorite ROM has been updated–but … more

Easily Combine Text and Manage Your Android Clipboard with StuffMerge

Android clipboard management has always been impractical without the … more