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[Q] HTC Butterfly WiFi problem,how to fix?

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By Htcbutterfly, Junior Member on 30th April 2014, 02:45 PM
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Hello, I bought an HTC butterfly x920d from Taiwan last year, I broke the screen and sent it back to get it fixed. HTC replaced my old phone with a brand new one. This one has a major WiFi problem.It barely connects to a WiFi connection when the signals are quite strong and even in a good WiFi environment it barely shows even one or two signals and I can't use the internet. I performed the soft reset and factory reset twice but the problem is still there. The latest KitKat 4.4 update has made things even worse. Now I can barely connect to my network connection and data. I can barely use 3g, make or receive calls. I cannot send the phone all the way back to Taiwan AGAIN as I live in Pakistan. PLEASE PLEASE PLEEEEAAASE help me!
 
 
1st May 2014, 12:13 PM |#2  
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Let try this:
Setting --> wi-fi --> three dots button to go to menu --> wifi direct --> three dots button to go to menu --> Rename device.
Then, change the name to HTC Butterfly or Android_ebb4.

Good luck.
2nd May 2014, 12:28 PM |#3  
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Didn't work
Quote:
Originally Posted by snipervn

Let try this:
Setting --> wi-fi --> three dots button to go to menu --> wifi direct --> three dots button to go to menu --> Rename device.
Then, change the name to HTC Butterfly or Android_ebb4.

Good luck.

I tried what you said but didn't work! Anything else I can try? Thank you for your help.
2nd May 2014, 05:32 PM |#4  
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Quote:
Originally Posted by Htcbutterfly

I tried what you said but didn't work! Anything else I can try? Thank you for your help.



Your device have been bought in Taiwan and I guest that it is Taiwanese version (with software version ended by 709). It'd better that you contact to HTC custom services, hope that they could help.
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