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Note 3 google play store NO connection

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grandcity89
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Default Note 3 google play store NO connection

Hi Everyone,
I just bought a note 3 and i facing one issue
When i open the play store and it mention that no connection, but i already connect to the wifi and i can facebook + Web searching, only can open google play store.
May i know reason why ?
and how to solves it ?
Happy to join Samsung galaxy note
 
Rosli59564
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Quote:
Originally Posted by grandcity89 View Post
Hi Everyone,
I just bought a note 3 and i facing one issue
When i open the play store and it mention that no connection, but i already connect to the wifi and i can facebook + Web searching, only can open google play store.
May i know reason why ?
and how to solves it ?
Happened to me once. Factory reset resolved it
 
grandcity89
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Thanks Meter 14
Posts: 233
Join Date: Jan 2012
Location: Kuala Lumpur
Quote:
Originally Posted by Rosli59564 View Post
Happened to me once. Factory reset resolved it
Hi
I had try factory reset from the recovery mode...
but still same ... sometime can connect to play store but sometime can't
Happy to join Samsung galaxy note
 
grandcity89
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Location: Kuala Lumpur
Anyone help me please...
Happy to join Samsung galaxy note
 
among4239bulan
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Quote:
Originally Posted by grandcity89 View Post
Hi Everyone,
I just bought a note 3 and i facing one issue
When i open the play store and it mention that no connection, but i already connect to the wifi and i can facebook + Web searching, only can open google play store.
May i know reason why ?
and how to solves it ?
hello, by any chance, do you turn on the 'restrict background data' on play store in data management setting? happened to me too if i restrict the data, had to swipe away 'play store' in task manager, then open it back to be able to use it.
Be Humble, and press 'Thanks'

CURRENTLY USING : SAMSUNG GALAXY NOTE 3
 
grandcity89
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Thanks Meter 14
Posts: 233
Join Date: Jan 2012
Location: Kuala Lumpur
Quote:
Originally Posted by among4239bulan View Post
hello, by any chance, do you turn on the 'restrict background data' on play store in data management setting? happened to me too if i restrict the data, had to swipe away 'play store' in task manager, then open it back to be able to use it.
what do you mean by restrict background data? Where to turn it on ?
i had tried to force close the play store but still can't...
when i use hotspot , it worked...
Happy to join Samsung galaxy note
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