After that i did a complete wipe which also deleted the internal storage, so i guess my EFS is gone now i really need your help to recover my EFS since with this EMS my phone won't connect to the network and says "not registered on network". Even though my IMEI is still the same. Please refer to the details below.
Do you think it could be the Modem?
Information on the box/sticker behind the battery:
Information on the status (in about phone):
IMEI SV: 01
Serial Number: 4df792be1f2e3133
Looks like it is the Serial number to me. Since that is the only thing appearing different in the phone status. Could you please help?
Asked the network people. they are saying we havent blocked the IMEI being shown on your phone.
Please help me. I have attached all the screenshots for further reference.