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S4 Randomly Shuts Off After Screen Locks??????

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5th May 2014, 11:56 PM |#1  
RECKLESS PAIN's Avatar
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So I've been having this issue ever since I upgraded to kitkat. I'll be messing with my phone normally for all day and then once in awhile when I lock it and and go to pull it back out or unlock it, the phone is turn off. I know it shuts off because I have to hold the power button and all of a sudden the Samsung Galaxy S4 screen pops up like it usually does from boot up. This is really frustrating and I don't know why it keeps doing this. It's not usally a daily thing but I'll happen once every 3 to 4 days and sometimes happens twice a day. Has anyone else had this issue or know any suggestions how to fix it??????? Any help would be greatly appreciated! !!! My s4 is the Mk2 version btw.

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