Originally Posted by lrdmg
I tried flashing my s4 back to stock using odin but i instead got a "Firmware upgrade has encountered a problem. connect to kies" error message. I keep trying to flash my s4 using odin but i keep getting this error. Help please!
I'd suggest you reinstall the samsung USB drivers.. I have the best luck reinstalling from KIES. Looking at your pic I don't see the device detected-- should be listed in one of the two rows below your "FAIL" -- its not seeing your device yet. Should say "COM1:" or something there if memory serves..
I fought doing this for a couple days from within a Windows VM on mac (running VMware fusion) and it was a total bust, had to run odin from a PC in the end (bootcamp on the mac but thats another story) and it never actually saw my device-- looked just like what you have until I got the drivers running.