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Note 10.1 2014 headphone jack problem

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samsonite727
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Default Note 10.1 2014 headphone jack problem

Hello

I bought the Note 10.1 2014 upon release in Canada and it has worked fine until recently. The tablet does not properly recognize my earphones, when I insert the earphones it will tell me "headphones connected" and the symbol would appear top left and than quickly disappear. I either have to fiddle with the earphone by turning it or push it right in for it to work but it will stop working there after.

I have reset the tablet and I have tried 4 perfectly good headphones and the result is the same. I called Samsung and they told me to get Samsung earphones.

Anyone else experiencing this? Would Samsung earphones fix this or is the headphone jack broken?

Thank you
 
Geordie Affy
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Why would samsung earphones make a difference?? Seems like a fault has occured witht the headset jack.

Sent from Galaxy Note 10.1 2014 Edition via Tapatalk.
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samsonite727
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Hello, bring this thread back from the dead
I didnt indicate this in my original post but I got the headphone jack problem a couple of days after I updated firmware via odin, got it fixed by sending to samsung.
I updated to kitkat via Odin a couple of days ago and now my headphone jack messed up again, keeps on reconnecting upon slightly moving the headphones.

Is this a coincidence?
 
graewulf1
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Are you sure it's not the headphones? Have you tried a different brand?

Sent from my SM-P905 using Tapatalk
 
WJThomas
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Look in the headphone jack for lint or other debris.
 
samsonite727
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Thx for the suggestions, tried different headphones and same thing, I will clean it with an air duster when I get a chance to buy it.

Thx
 
samsonite727
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Nothing wokred

2nd time in three months this has happened, getting really annoying.

On a side note, anyone know if I can revert the firmware back to the Canadian version 4.3 (currently have kitkat 4.4)? If so, where can I find the firmware.

thx
 
jpl69
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